Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
325 Marysville Mall, Marysville, WA
98270-5502, United States
Hours
Reviews
3.2
624 reviews
5 stars
206
4 stars
116
3 stars
77
2 stars
57
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or mistreated during their visits.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and poor handling of special requests, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items, particularly with ice cream and burgers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables, unclean bathrooms, and a general lack of hygiene among staff.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
- CPCora Peters3 days ago1.0Have really messed up a lot of our orders, like giving me gravy instead of cheese for the pretzels. But this time I got the pretzels and they were microwaved too long that they were hard and inedible. Really disappointed because they are kind of expensive.
- LJLacie JohnsonNov 4, 20255.0This location provides the friendliest customer service, the establishment is always clean and deliver fresh food
- SRStacy RoundsNov 1, 20251.0Beware! Watch what they are charging you! Went through the drive through tonight. Ordered a peanut buster parfait and two cheeseburger combos. When we heard them say it would be “$45 at the window” we thought we heard wrong! The menu sign showed the meals were $8.99 each and the Peanut Buster parfait couldn’t have been over $10. We questioned it at the windows and the guy said “yeah, it’s expensive we had to raise prices and the combos are now $12.99” even at that price the order still wouldn’t have been $45! Seems very sketchy to me as they advertise one price and then charge another. How many customers have they taken advantage of who didn’t question the pricing. Will never go here again. We will continue to drive a little out of our way to the one on 116th.
- ENellissa navarroOct 26, 20251.0Night crew is always lazy and cheap. Ordered a chicken basket and they wouldn’t make me gravy and said they were all “out” and they weren’t. I came at 10pm and this place doesn’t even close until 2am. When I got my basket, it was missing toast and when I asked if I could have toast, the staff got upset and manager told me to leave because they were “all out too” and didn’t want to replace it with extra fries to make it right. Really? Paying expensive prices and can’t even get the full box of what it’s supposed to come with. Don’t even get me started on the ice cream. Toppings aren’t even there most the time, it’s really disheartening. Love paying $16 for two plain vanilla ice creams that were supposed to be strawberry cheesecake 🤪
- JJJenniferOct 23, 20255.0Just use their drive-through a few minutes ago. The gentleman was friendly, he was also fast and efficient and I was in and out of the drive-through and on my way back home in no time. I would definitely recommend this Dairy Queen. Edit: just sat down to eat my Blizzard (Reese’s pb cup with xtra Reese’s) and it is packed with Reese’s! Delicious 😋
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:00 AM to 2:30 AM and on Sunday from 11:00 AM to 2:30 AM.
Does Dairy Queen Grill & Chill have drive-thru and seating available?
Yes, it offers both a drive-thru service and seating, including booster seats and high chairs for families with children.
Is Dairy Queen Grill & Chill family-friendly and accessible for people with disabilities?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with restrooms available for customers.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen mobile app for exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 325 Marysville Mall, Marysville, WA 98270-5502, USA.
What nearby fast-food options are close to Dairy Queen Grill & Chill?
Nearby fast-food options include Burger King and another Dairy Queen, providing customers with multiple choices for quick meals in the area.
Are there nearby grocery or convenience stores near Dairy Queen Grill & Chill?
Yes, Albertsons grocery store, 4th Street Market & Deli, and Las Chapinas Store supermarket are located close by for convenient shopping before or after your meal.
What entertainment or cultural spots can I visit near Dairy Queen Grill & Chill?
The Marysville Opera House is nearby, offering arts and entertainment options that you can enjoy before or after dining at Dairy Queen.
Are there any nearby coffee shops or places for a quick drink near Dairy Queen Grill & Chill?
Starbucks is located nearby, so you can enjoy coffee or drinks along with your Dairy Queen visit or as part of your outing in the area.