Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated during their visits.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and poor handling of special requests.
Food Quality
Customers frequently complained about the quality of food, including melted ice cream, stale items, and improperly prepared meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Pricing Issues
Many customers expressed frustration over high prices and discrepancies between menu prices and what they were charged.
BL
Bobby Lee
3 days ago
1.0
Absolutely disgusting, first of all the small blizzard they up the price and almost everything in the menu. Second of all the guy who handed me my blizzard they gave me the spoon from the end I’m supposed to eat from. So gross, and I’ve been here a couple of times and it seems like these guys don’t know anything about sanitation they don’t wash they’re hands and just grab things. Also some people where sitting on top of a counter right behind the food so their butts where literally next to the food. Never go here and I’m hoping people don’t ever. I’m going to the other Dairy Queen even though it’s further.
JG
Justin Graham
Jan 1, 2026
5.0
Food was good 👍
MH
Mike Honcho
Dec 28, 2025
1.0
This place has really gone downhill.
AF
Angela Farnsworth
Dec 5, 2025
3.0
The food is meh for the price you're spending. We bought blizzards and they hardly put in any ingredients. Each one was nearly $9 for a large!
KD
Karla Duffy
Dec 5, 2025
2.0
Wow new owners. Very expensive and they gave me a DQ sandwich that hadn't been frozen so when I took a bite the ice cream shot out the back. Also it was supposed to be dairy free and it was the regular soft serve
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:00 AM to 2:30 AM and on Sunday from 11:00 AM to 2:30 AM.
Does Dairy Queen Grill & Chill have drive-thru and seating available?
Yes, it offers both a drive-thru service and seating, including booster seats and high chairs for families with children.
Is Dairy Queen Grill & Chill family-friendly and accessible for people with disabilities?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with restrooms available for customers.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen mobile app for exclusive deals and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 325 Marysville Mall, Marysville, WA 98270-5502, USA.
What nearby fast-food options are close to Dairy Queen Grill & Chill?
Nearby fast-food options include Burger King and another Dairy Queen, providing customers with multiple choices for quick meals in the area.
Are there nearby grocery or convenience stores near Dairy Queen Grill & Chill?
Yes, Albertsons grocery store, 4th Street Market & Deli, and Las Chapinas Store supermarket are located close by for convenient shopping before or after your meal.
What entertainment or cultural spots can I visit near Dairy Queen Grill & Chill?
The Marysville Opera House is nearby, offering arts and entertainment options that you can enjoy before or after dining at Dairy Queen.
Are there any nearby coffee shops or places for a quick drink near Dairy Queen Grill & Chill?
Starbucks is located nearby, so you can enjoy coffee or drinks along with your Dairy Queen visit or as part of your outing in the area.