Chipotle Smokey Point is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers generally enjoyed the food, noting good flavors and generous portions at times, but there were complaints about inconsistency, including cold food and poor preparation.
Customer Service
Service quality varied significantly; some customers praised friendly staff while others reported rude behavior and poor service, particularly during busy times.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions, which detracted from the overall dining experience.
Order Accuracy
There were frequent complaints about incorrect orders, particularly with online orders, leading to frustration among customers.
Value for Money
Many customers felt that the prices were high relative to the portion sizes and quality received, with some expressing dissatisfaction over perceived skimping on ingredients.
JL
Jesse Lee
Nov 16, 2025
1.0
Bowl burrito and chips $26.80 stop scamming people with this cheap Mexican food
RF
Rose Ferguson
Sep 20, 2025
4.0
Chipole has pretty good Mexican food. Sometimes the meat has some gristle in it, however, the flavor is always good. The portions are always very big, so I always make 2 meals out of the one. The service is usually fast, depending on how busy they are. I prefer the Twin Lakes location over Lake Stevens (LS). LS is always slower, sometimes they are closed when I go during the day. LS employees are not as friendly 😒
AL
Aubrie Law
Sep 15, 2025
3.0
The food was delicious and we came first thing in the morning when they opened. But the customer service wasn't very good. Weren't friendly at all and actually seemed annoyed while making my fiance burrito and my bowl. Ill be going to the lake Steven's one from here on out.
JB
Josh Birdsall
Sep 14, 2025
5.0
I drive out of the way to come to this Chipotle because the service is consistently better, kind warm welcomes and they always match my positive vibes. The food is always good, they cook the meat well and season things appropriately or maybe better than standard, but whatever they are doing please give them props for consistently making my day better. :)
DC
Donna Caldwell
Sep 13, 2025
1.0
My husband and I were here on 9/12/25, and ordered 2 burrito bowls and 1 water and 1 soda. We were charged $60.77, but when I went online and replicated our orders it was under $40. When I called Chipotle they said they could find no record of us eating there, but our bank has that information, even though I gave her every bit of info she asked for she said she still couldn't refund us. I will be disputing the amount with our bank and will never eat at Chipotle again. It was the first time for me and definitely will be the last. Beware if you go there and check your receipt. Also, I had to ask for dry forks because both of containers of forks had some kind of liquid in the bottom, so in addition to disputing the charge with Bank of America I will also be contacting the Wa. State Attorney General and the Health Dept. If they are overcharging this grossly it's obviously something they do on the regular, and to have to request a dry fork is ridiculous. Good luck with your business when you treat a 1st time customer like this!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Smokey Point?
Chipotle Mexican Grill in Smokey Point is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Marysville?
It is located at 17103 28th Dr NE, Marysville, WA 98271, US in the Snohomish sublocality.
Does Chipotle Smokey Point offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order from Chipotle Smokey Point using a mobile app?
You can order using the Chipotle app available on the Apple App Store or via their quick link online ordering service.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients following their Food with Integrity principles.
Can I earn rewards or get exclusive offers at Chipotle Smokey Point?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What online platforms can I follow Chipotle Mexican Grill on?
You can find them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Which nearby medical facilities might be convenient for customers visiting Chipotle Smokey Point?
Nearby places include Smokey Point Smiles Dentistry and Dr. Eunsang Cho pediatric dental offices, as well as RET Physical Therapy & Healthcare Specialists for health services.
What other dining options are nearby Chipotle in Smokey Point?
Nearby dining includes Smokey Point B smoothie and grocery store, Just Peachy Frozen Yogurt, Pizza Hut, Five Guys burger restaurant, Lakewood Thai Cuisine, and Buffalo Wild Wings.
Are there any retail or service stores near Chipotle Smokey Point that customers might visit?
Yes, Cricket Wireless and AT&T Store for mobile needs, Payless ShoeSource, Green Jasmine Nail Spa, and furniture stores like Mor Furniture for Less and Mattress Depot USA are nearby.