Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Smokey Point is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
650 reviews
5 stars
331
4 stars
142
3 stars
67
2 stars
31
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many reviews mentioned inconsistent portion sizes, with complaints about being skimpy on meat and other ingredients.
Food Quality
While some customers praised the food, others reported issues with cold meals, undercooked items, and overall dissatisfaction with the quality.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and restrooms, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, noting friendly staff and good food at certain times.
CE
Chris E
1 day ago
4.0
Good food, friendly service. Thanks
MB
Michael Bigelow
2 days ago
1.0
Has anyone in the history of Chipotle ever received a hot burrito? I’m starting to think it’s a myth. I’ve been going for 20 years — different locations, same Arctic experience.
This time I even put the ice-cold guac on the side, thinking maybe — just maybe — I’d finally get a warm burrito. Nope. I upgraded from ice cold to slightly embarrassed lukewarm. Progress, I guess
How about this for a radical idea: make a hot burrito. Just once. And don’t tell me it’s because I didn’t eat it fast enough — it’s cold at the handof
I just want my burrito to be hotter than the fridge
At this point, if I see steam, I might call a manager just to confirm it’s real. 🔥
KW
Kaytlin Walker
Feb 24, 2026
1.0
Food is always delicious- however this new manager w a black beard that was in tonight (2/24 at 5:30pm) was pretty incompetent and uneducated on his place of work.
We get burritos with no lettuce bc by the time we get home, the lettuce is hot and soggy. We started getting a large side of lettuce to put it in ourselves when we got home. (There’s no lettuce on the side option online unfortunately) My husband goes to pick up our order, and ask for a large side of lettuce as usual; (which has never been a problem bc Chipotle doesn’t charge for a side of lettuce if you didn’t get it on your full sized entrée)
The manager insisted that we pay for it, and gave us a small side which is not nearly enough for both of our burritos. My husband tried to explain that we do it all of the time, and it’s never been a problem. He also mentioned how I used to work there for several years as a manager and when I did we’d never charge someone if they wanted their lettuce on the side. The manager proceeds to say “well that’s why they sent me here” and walked away. I called corporate, who also said they do not charge for lettuce on the side of your full entrée. I’d highly recommend educating this locations staff members on what is called for an extra charge, and what is not.
BS
Bri Stout
Feb 24, 2026
1.0
Finally decided to see what all the hype was about with chipotle. 3 burrito bowls, 1 burrito, and a kids meal. The bowls were mostly filled with rice a few pieces of meat, a little beans and a bit of lettuce. Basically you're paying over $10 for a bowl of rice which is ridiculous.
The burrito is very small for the price
The kids meal came had fruit option and showed pictures of oranges and blueberries . They gave a small mandarin orange. Employees just stared at people.
The ordering was also a pain, I made my order on the laptop and it would not process payment. I then had to download the app and re-do the order with the same card and it finally worked.
Spent $70 and very disappointed.
I would not recommend this place to anyone.
BC
Brayden Counsellor
Feb 20, 2026
1.0
Absolutely worst service I’ve gotten since being here. Super light on the servings, the attitudes of all the ladies working up front except the cook and the checkout gentleman. I will be taking pictures of the food and weigh them and go again at night and show you the difference in serving size. 8 pieces of steak in a bowl? Is absolutely absurd. Chipotle Gotta Do Better! Evening Crew Kills It!! Everytime! They set the standard of Chipotle, this Lunch time service was Garbage.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Smokey Point?
Chipotle Mexican Grill in Smokey Point is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Marysville?
It is located at 17103 28th Dr NE, Marysville, WA 98271, US in the Snohomish sublocality.
Does Chipotle Smokey Point offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order from Chipotle Smokey Point using a mobile app?
You can order using the Chipotle app available on the Apple App Store or via their quick link online ordering service.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients following their Food with Integrity principles.
Can I earn rewards or get exclusive offers at Chipotle Smokey Point?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What online platforms can I follow Chipotle Mexican Grill on?
You can find them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Which nearby medical facilities might be convenient for customers visiting Chipotle Smokey Point?
Nearby places include Smokey Point Smiles Dentistry and Dr. Eunsang Cho pediatric dental offices, as well as RET Physical Therapy & Healthcare Specialists for health services.
What other dining options are nearby Chipotle in Smokey Point?
Nearby dining includes Smokey Point B smoothie and grocery store, Just Peachy Frozen Yogurt, Pizza Hut, Five Guys burger restaurant, Lakewood Thai Cuisine, and Buffalo Wild Wings.
Are there any retail or service stores near Chipotle Smokey Point that customers might visit?
Yes, Cricket Wireless and AT&T Store for mobile needs, Payless ShoeSource, Green Jasmine Nail Spa, and furniture stores like Mor Furniture for Less and Mattress Depot USA are nearby.
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