McDonald's

3.6
780 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
26924 Maple Valley Hwy, Maple Valley, WA
98038, United States

Hours

Reviews

3.6
780 reviews
5 stars
280
4 stars
202
3 stars
131
2 stars
47
1 star
120

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and unprofessional behavior.

Cleanliness

Several reviews noted cleanliness issues, particularly with insects and unsanitary conditions.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and delays.
  • SK
    Stephanie Konek
    4 days ago
    1.0
    Ok, I dont usually post a poor review for anywhere but, this one has to be done. I wish I would've taken pics of our food. My boyfriend ordered 2 filet o' fish with extra cheese. He got NO cheese. I ordered the quarter pounder deluxe. I got 3/4 of the way through my burger and realized it was still pink inside. My stomach is still not right 6 days later. On top of that, there were high school kids there, not a big deal, except they were being obnoxious. The boys had drug a girl into the boys bathroom. There was a lot of horse play. We also had a boy approach us and ask for fries. There was no manager around or at least if there was they were not doing anything about their restaurant being in total chaos. Only a couple of the kids had actually bought food there. The rest had brought in food from elsewhere. We were very disappointed and will plan better next time to make sure we don't end up visiting this location again.
  • GK
    Gavin Singh Khalsa
    Nov 16, 2025
    1.0
    Honestly, this was one of the worst experiences I’ve had at this place. The morning manager has a terrible attitude — straight up rude the whole time I was trying to order. My food took forever, and when I asked what was going on, the girl making it talked to me with the same attitude. It really feels like the manager doesn’t respect customers or her own staff. If this is how they run the place in the mornings, people should know before they waste their time here.
  • KP
    Kimberly Pabon
    Nov 15, 2025
    1.0
    There’s a reason this location only has a 2-star rating on Yelp! Husband went through drive through tonight and ordered two meals. I couldn’t even eat my Mccrispy chicken sandwich. I tried one bite but it was nasty. It iwas burnt beyond crisp and smelled terrible! It was literally black and looked old like it had been refried two or three times in the same oil. I immediately called and spoke with a young lady who answered and told her that it was inedible and the oil had to be old so whomever was cooking needed to immediately change the oil or people were gonna end up getting sick from it. Her response was not I’m sorry” or anything one would expect. Instead, she asked “do you want to come back tonight?” I said no, I wanted to let you know because it’s literally burned to a blackened state and the oil tastes very old! She then asked “would you like to come back tomorrow” and I said no. She replied “what do you want me to do?”. I told her I was not the manager, she was. She just was not getting it! Even though the meals were $30 for only 2 meals it was not about the money, it was more about food safety. On top of that, the app code for our reward did not work eventhough I had just sent it immediately before he ordered. He did not get a receipt. We rarely get fast food anymore, but every time we have been to this location in the past there has been a mistake with the order.
  • LD
    Lyla Doow
    Oct 31, 2025
    5.0
    Yum I love McDonald’s idk why this McDonald’s is rated so low bc it’s so fire I eat here when I go to 4 corners after school sometimes and it’s so worth it only like $7 for a split meal between me and my friend
  • SB
    Sarah B.
    Oct 20, 2025
    1.0
    This place has gone down hill. Today I went to get breakfast and the eggs and sausage was not fully cooked and the hashbrowns were cold. I got a mcchicken last month and the lettuce was soggy and brown.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Maple Valley?

McDonald's in Maple Valley is open daily from 5:00 AM to 11:00 PM, with Saturday and Sunday opening from 6:00 AM.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Maple Valley offers delivery services from 5:00 AM to 10:30 PM on weekdays and from 6:00 AM to 10:30 PM on weekends.