Dairy Queen Grill & Chill

3.8
481 reviews
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Business Details

23924 SE Kent Kangley Rd, Maple Valley, WA
98038-6897, United States
(425) 432-6005
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
23924 SE Kent Kangley Rd, Maple Valley, WA
98038-6897, United States

Hours

Reviews

3.8
481 reviews
5 stars
202
4 stars
123
3 stars
70
2 stars
35
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and slow response times.

Food Consistency

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty dining areas and unsanitary food handling.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Positive Experiences

Despite the negatives, some customers praised the ice cream and Blizzard offerings, as well as friendly staff on certain occasions.
  • MM
    Mtn Man
    Dec 21, 2025
    2.0
    I got the number one meal which is double bacon cheeseburger. The bun was like chewing on cardboard, the bacon was tough, and the burgers are small too.
  • CC
    cacheingcants
    Sep 27, 2025
    3.0
    I’ve been here several times. Service is okay, though usually slow. Employees are nice, but a decent amount seem to only care the bare minimum. The interior is clean, but has an older appearance.
  • TT
    Tapuitea0076
    Sep 20, 2025
    2.0
    First time visitor and will say this, seems like there were more flies in the restaurant than people. And when ordering our food, cashier appeared to be more into her conversation with the workers than us - and we stood right in front of her. Food was good but service can definitely be better, she walked away after we paid and did not say a word. We asked if that was it for us and she said from across the way, ‘you can take the receipt if you want’. Not exactly how I want to spend my money or my time, our first and last for sure. Really need to do something with the flies tho.
  • ML
    Mia Lynn
    Sep 4, 2025
    4.0
    Everything great but there were some flies
  • JL
    Joseph Lind
    Aug 1, 2025
    5.0
    Best Burgess in Maple Valley
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Maple Valley offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, and chicken strip baskets.

What are the usual opening hours for Dairy Queen Grill & Chill in Maple Valley?

The restaurant is open Monday to Thursday from 9:00 AM to 9:00 PM, Friday and Saturday from 9:30 AM to 9:30 PM, and Sunday from 9:30 AM to 9:00 PM.