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Wendy's

3.5
(2288 reviews)

Business Details

5117 196th Sw, Lynnwood, WA
98036, United States
(425) 775-0044

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5117 196th Sw, Lynnwood, WA
98036, United States

Hours

Reviews

3.5
2,288 reviews
5 stars
791
4 stars
601
3 stars
333
2 stars
177
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and taste.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.

Staff Behavior

There were multiple complaints about staff behavior, including unprofessionalism and lack of training, which negatively impacted customer experiences.

Management Issues

Several customers noted problems with management, including poor handling of staff and customer complaints, leading to a decline in service quality.
  • GP
    Glen Pinkham
    Feb 24, 2026
    1.0
    I was given a thin slice of lettuce and tomato on my bacon burger. There was one very thin slice of bacon on my burger
  • AG
    Adlin Gonzalez
    Feb 22, 2026
    1.0
    I went there once and it took 20 minutes to get my order taken on top of that I had to repeat myself may times and on top of that I had to wait another 20 minutes just to get my food
  • SV
    Stephanie “Mama Bear” Viar
    Feb 12, 2026
    5.0
    I did not eat today but took my 93 year old grandpa for lunch & the young man waiting on us was amazing. Super patient & kind explaining the different meal options which we appreciated. My grandpa said it was "real good" & he loved the chili garlic hot sauce for his fries. Thank you for your kindness & patience today!
  • DS
    Darik Swenson
    Feb 10, 2026
    1.0
    Place is garbage. Have a tall van, can't go through drive through. Doors were locked to inside at 8:45 AM. These companies hate money now.
  • AT
    Anavay “Child of Yahweh” Taffe
    Feb 5, 2026
    5.0
    This is my daughters go-to place for an affordable meal. Every time I take her she's always had a good experience and the last time we went the lady who took our order was really kind and upbeat.

Frequently Asked Questions About Wendy's

Is 196th Sw Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 5117 196th Sw Lynnwood, WA currently open?

Yes! This Wendy's location is open and ready to serve you every day.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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