Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
2,255 reviews
5 stars
777
4 stars
593
3 stars
333
2 stars
175
1 star
377
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service at both the drive-thru and inside the restaurant, with long wait times being a common complaint.
Customer Service
Many reviews highlighted rude or unprofessional behavior from staff, with several customers expressing dissatisfaction with the level of service received.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and missing items, leading to a decline in overall satisfaction.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and overflowing garbage bins, which contributed to a negative dining experience.
Management Issues
Reviews indicated poor management practices, including understaffing and lack of accountability for staff behavior, which affected service quality.
- RHRhonda HunterOct 22, 20255.0Drive thru was so fast !
- DJDavid NeSmith JROct 12, 20255.0Casual
- BHbecca hastingsOct 6, 20251.0Drive thru is soooo slow and half my order was missing
- JNJonathan NavasSep 27, 20251.0My recent experience at this location was extremely disappointing. The drive-thru cashier was rude and unprofessional, showing no interest in her role. It is clear she should not be interacting with customers, as this was the worst service experience I have encountered. I strongly urge management to address this issue and take immediate action to improve customer service.
- MPMartin PeraltaSep 27, 20251.0Very bad self-service, rude lady
Frequently Asked Questions About Wendy's
Is 196th Sw Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lynnwood, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lynnwood, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (425) 775-0044.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 196th Sw Wendy’s serve breakfast?
Yes, this Wendy’s location in Lynnwood, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 5117 196th Sw Lynnwood, WA currently open?
Yes! This Wendy's location is open and ready to serve you every day.
What are the typical operating hours for the drive-through at this Wendy's?
The drive-through is open from 7:30 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on weekends.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including breakfast combos, croissant and biscuit sandwiches, coffee and sides.
Can I order delivery from this Wendy's?
Yes, delivery is available near this location through the Wendy's app or website by entering your delivery address.
What payment options does this Wendy's accept?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 5117 196th Sw directly?
You can call the location directly at (425) 775-0044 or reach Customer Care at 888-624-8140.
Are there any nearby places I can visit before or after dining at Wendy's?
Yes, nearby you can find Redeemer Church, Zulu's Lynnwood bubble tea cafe, and Lynnwood Family Dentistry among others to visit before or after your meal.
Is there a coffee shop near this Wendy's for a drink after your meal?
Yes, Espresso Buono coffee shop is located nearby for coffee or other beverages after your visit.
If I'm interested in fitness or martial arts, are there nearby facilities to check out?
Nearby martial arts and fitness options include Vajra Visions - Mace Martial Arts and Master Yoon's Taekwondo clubs.
How can the nearby Goodwill store be convenient for Wendy's customers?
Goodwill nearby offers shopping opportunities; customers might combine a meal at Wendy's with a shopping visit at Goodwill.