Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
2,289 reviews
5 stars
799
4 stars
599
3 stars
332
2 stars
177
1 star
382
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Speed of Service
Many customers complained about extremely slow service, particularly in the drive-thru, with long wait times reported consistently.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not up to Wendy's standards, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and issues with food handling.
Management Issues
Feedback indicated a lack of effective management, with calls for better training and accountability among staff.
- CGcarol grahamJan 3, 20265.0Quick service despite being busy and food fresh, hot and delicious
- NHNicola HarleyDec 30, 20255.0First time visiting. Staff pleasant and helpful. Food is lovely too.
- AWAnthony WashingtonDec 24, 20254.0I noticed there is a couple new managers. One is I think Filipino. He is great, gets food out on time and there is never a line. Another is a Black woman, wears a hijab. Same experience. She's very kind. Totally different from how is used to be. I used to avoid coming to this Wendy's. Big improvement.
- CTChris TaylorDec 23, 20251.0Ordered slushy told didn’t have any swapped for a drink I didn’t want then refused to refund me.. food cold manager was even colder..Definitely would not recommend here visited 23/12/25 at 7pm
- MFMary FraserDec 19, 20255.0Absolutely amazing. What a morning. From the Piper at the opening, to the amazing service, staff and food. Couldn't fault it. Get yourself along for the best burger in Scotland
Frequently Asked Questions About Wendy's
Is 196th Sw Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 5117 196th Sw Lynnwood, WA currently open?
Yes! This Wendy's location is open and ready to serve you every day.
What are the typical operating hours for the drive-through at this Wendy's?
The drive-through is open from 7:30 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on weekends.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including breakfast combos, croissant and biscuit sandwiches, coffee and sides.
Can I order delivery from this Wendy's?
Yes, delivery is available near this location through the Wendy's app or website by entering your delivery address.
What payment options does this Wendy's accept?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 5117 196th Sw directly?
You can call the location directly at (425) 775-0044 or reach Customer Care at 888-624-8140.
Are there any nearby places I can visit before or after dining at Wendy's?
Yes, nearby you can find Redeemer Church, Zulu's Lynnwood bubble tea cafe, and Lynnwood Family Dentistry among others to visit before or after your meal.
Is there a coffee shop near this Wendy's for a drink after your meal?
Yes, Espresso Buono coffee shop is located nearby for coffee or other beverages after your visit.
If I'm interested in fitness or martial arts, are there nearby facilities to check out?
Nearby martial arts and fitness options include Vajra Visions - Mace Martial Arts and Master Yoon's Taekwondo clubs.
How can the nearby Goodwill store be convenient for Wendy's customers?
Goodwill nearby offers shopping opportunities; customers might combine a meal at Wendy's with a shopping visit at Goodwill.