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Jimmy John's

3.9
(267 reviews)

Business Details

19220 Alderwood Mall Pkwy, Lynnwood, WA
98036, United States
(425) 771-3169
https://locations.jimmyjohns.com/wa/lynnwood/sandwiches-1516.html

About

Sandwich Restaurant

Location

Jimmy John's
19220 Alderwood Mall Pkwy, Lynnwood, WA
98036, United States

Hours

Reviews

3.9
267 reviews
5 stars
136
4 stars
59
3 stars
18
2 stars
19
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude behavior and poor service.

Order Accuracy

Many customers expressed frustration over incorrect orders, missing ingredients, and issues with online orders.

Food Quality

While some customers enjoyed the sandwiches and praised their freshness, others reported issues with food quality, including soggy or poorly made sandwiches.

Speed of Service

The speed of service was inconsistent; some customers received their orders quickly, while others experienced long wait times.

Cleanliness and Environment

The cleanliness of the location received mixed reviews, with some noting it was clean and inviting, while others found it messy.
  • RY
    Randee Young
    1 day ago
    2.0
    You have an employee wearing gloves, but using those same gloves to pull up his pants and then touch my food. Gross.
  • CH
    Chuck Huffington
    Jan 15, 2026
    4.0
    Great sandwich quickly prepared. Try the toasted very good. Like the drive up at Bothell.
  • YX
    Yvonne WIT THA XTRA
    Jan 10, 2026
    5.0
    Everything is always good 😊 delicious 😋
  • JS
    Jon Sotelo
    Dec 26, 2025
    1.0
    Ordered club lulu, came with no bacon and three slices of turkey. I added avacado spread which was extra. My sandwich was basically lettuce and sauce. Never will I order online again from this store. I couldn't even eat the sandwich it was so gross.
  • SP
    soochi pak
    Dec 24, 2025
    1.0
    Store was supposed to open at 10:30am, but wasn't. There were 2 staff members walking around talking and avoid us standing outside. We ended up leaving.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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