Jimmy John's

3.9
265 reviews

About

Sandwich Restaurant

Location

Jimmy John's
19220 Alderwood Mall Pkwy, Lynnwood, WA
98036, United States

Hours

Reviews

3.9
265 reviews
5 stars
136
4 stars
58
3 stars
18
2 stars
18
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing ingredients and wrong items, leading to frustration.

Food Quality

The quality of food received mixed reviews; some enjoyed the sandwiches while others reported issues with freshness and preparation.

Speed of Service

While some customers appreciated the fast service, others noted significant delays and inconsistency in order fulfillment.

Cleanliness and Environment

The cleanliness of the location received positive remarks, although some customers mentioned unsatisfactory conditions.
  • YX
    Yvonne WIT THA XTRA
    3 days ago
    5.0
    Everything is always good 😊 delicious 😋
  • JS
    Jon Sotelo
    Dec 26, 2025
    1.0
    Ordered club lulu, came with no bacon and three slices of turkey. I added avacado spread which was extra. My sandwich was basically lettuce and sauce. Never will I order online again from this store. I couldn't even eat the sandwich it was so gross.
  • SP
    soochi pak
    Dec 24, 2025
    1.0
    Store was supposed to open at 10:30am, but wasn't. There were 2 staff members walking around talking and avoid us standing outside. We ended up leaving.
  • MG
    Mouse Galyean
    Dec 2, 2025
    5.0
    I unfortunately ordered from the wrong Jimmy John's which was 100% my mess up. It was a place I couldn't get to before they closed. Keely, Sydney, and Jerry stopped what they were doing to make it right for me and got me my food. They were so incredibly sweet and understanding and I am blown away by their kindness. An absolute lovely group. Thank you so much!
  • RN
    Riley Noel
    Oct 8, 2025
    2.0
    This Jimmy Johns is messy and I had the worst JJs sandwich I’ve ever had here. Somehow managed to be both burnt and soggy? Bread was not to normal standard and the sandwich was sloppy. As a former JJs employee I was saddened by the decrease in quality.