Chipotle Alderwood Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff and long wait times, particularly for in-person orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, bland flavors, and inconsistent portion sizes.
Pricing Concerns
Customers frequently mentioned that the prices were high relative to the portion sizes and quality of food received.
Hygiene Issues
Several reviews noted hygiene concerns, including hair in food and reports of food poisoning.
Mixed Experiences
While some customers enjoyed their meals and praised the staff, many others had negative experiences, indicating inconsistency in service and food quality.
KH
Kevin Huang
Oct 13, 2025
3.0
2025/10/12:
Good
JN
Jin Noh
Sep 24, 2025
1.0
No way they charged me $3 for Half tub of queso
JP
Jagdish Patel
Sep 6, 2025
3.0
Same as usual. Not much to expect.
Rise were not cooked completely.
JM
Junk Mail
Aug 27, 2025
2.0
Horrific service. I online ordered a bowl and when I asked for it at the counter one of the servers glared at me and handed it over without a word. The other server, who was making my friend a burrito, practically threw it at her. The "medium" salsa was exceptionally spicy, more so than other locations. And there was a hair in my food that was too short to be mine. The drink machine was also broken. At least the food was fast.
WP
Wayne popeski
Aug 21, 2025
2.0
One has to keep in mind that this is a food court location so I was not expecting a tremendous amount as I had never dined at Chipotle before.
We ordered a steak burrito and a cheese quesadilla Charging $25 for this seemed very expensive. I've gone to other restaurants that don't charge anywhere near that amount.
On the positive side, the burrito was stuffed to the brim and that was good, but the steak had no flavor whatsoever. I've seen other people complain that their burrito was too salty. This had no seasoning at all.
Quesadilla was just really put together quickly and it tasted like cardboard We asked for chicken ... it was flavorless along with the cheese ... flavorless.
The first person who put together the burrito arbitrarily put avocado on it and of course there's an extra charge for that. I did not realize that they put the avocado on, so I got it and saw it on the bill. The second person who put together the quesadilla did warn us that avocado was extra
So is it horrible No. is it worth the money. No.
Unless you're really in a hurry, go to a proper Mexican restaurant.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Lynnwood?
Chipotle Mexican Grill is located at 3000 184th St SW, in the Terraces Food Court inside Alderwood Mall, Lynnwood, WA 98037.
What are the operating hours for Chipotle Alderwood Mall?
Chipotle Alderwood Mall is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 7:00 PM on Sundays.
Can I order Chipotle food online for pickup or delivery?
Yes, you can place online orders for in-store pickup or delivery through Chipotle's website or app.
Does Chipotle Alderwood Mall offer a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and responsibly sourced meats and produce.
What payment methods are accepted at Chipotle Alderwood Mall?
Chipotle accepts credit cards and offers gift cards as payment options.
Is Chipotle Alderwood Mall inclusive and welcoming to all customers?
Yes, Chipotle welcomes LGBTQ customers and is committed to providing an inclusive environment.
What nearby restaurants are close to Chipotle in Alderwood Mall?
Nearby restaurants include P.F. Chang's China Bistro, Mr Simon Chinese Pancake, Sbarro pizza restaurant, and Delice de Paris French bakery.
Are there nearby stores where I can shop after visiting Chipotle in Alderwood Mall?
Yes, nearby stores include Victoria's Secret, JD Sports, Express clothing store, Build-A-Bear Workshop, and Nordstrom’s Ebar cafe for a snack or drink.
What health and wellness stores are near Chipotle Mexican Grill in Alderwood Mall?
Nearby health-focused stores include GNC Live Well for vitamins and supplements, as well as Lynnwood Advanced Eyecare and Pearle Vision for eye care and eyewear.