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Charleys Cheesesteaks

3.6
(285 reviews)

Business Details

3000 184th St. SW, Suite 832, Lynnwood, WA
98037, United States
(425) 697-3972
https://order.charleys.com/menu/alderwood-mall/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3000 184th St. SW, Suite 832, Lynnwood, WA
98037, United States

Hours

Reviews

3.6
285 reviews
5 stars
150
4 stars
33
3 stars
19
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the sandwiches while others found them poorly made or unsatisfactory.

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others experienced rudeness and poor communication.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality of food received.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including hair in food and dirty counters.
  • FJ
    faustino Jimenez jr
    2 days ago
    1.0
    I bought a large bacon cheese steak sandwich I paid for extra bacon and extra meat and did not get that paid almost 2$ for each additional topping smh why have the option if not going to give it to the customer? Also it was not busy at all I ordered and someone else did so no excuses using it was busy.
  • NN
    Nicky Nguyen
    Feb 7, 2026
    1.0
    Worst chicken wings i ever have in my life
  • CC
    Curtis
    Jan 20, 2026
    5.0
    The food here is delicious, the atmosphere is great for family and friends outings, but most importantly the professionalism of the manager Francisco is beyond. He makes good suggestions, is polite and prepared the order very promptly. Thank you Francisco. This gentleman needs a raise or promotion for the hard work he contributes to the establishment
  • SA
    Seniha Altun
    Jan 13, 2026
    3.0
    I always get my food here and I love their sandwiches. This time I ordered a large chicken California sandwich, but unfortunately, one side of the bread was completely empty, and the other side only had chicken, sauce, lettuce, and tomatoes. Normally, a large sandwich should be full on both sides. I paid $14 for this, but I feel like I wasted my money. My advice to you is to check the package after you receive it to make sure there are no missing ingredients.
  • IM
    Ikhal Media
    Dec 16, 2025
    1.0
    I had a really bad experience today, the took 40 minutes to get my order, and when I got it, it had no meat on it, been eating on this place a couple times per month, this one was really disappointing, just consider other places

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours of Charleys Cheesesteaks at Alderwood Mall?

Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Does Charleys Cheesesteaks offer delivery service?

No, Charleys Cheesesteaks does not offer any delivery services as all delivery hours are closed.

Brand Certified Facts from Charleys Cheesesteaks

Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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