Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,428 reviews
5 stars
599
4 stars
407
3 stars
207
2 stars
97
1 star
118
What are people saying?
AI-generated from recent customer reviews
Hygiene Issues
Multiple customers reported serious cleanliness problems, including hair in food and dirty dining areas.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, leading to customer frustration.
Service Speed
Customers frequently complained about long wait times, both in the drive-thru and for mobile orders.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others reported rude behavior and poor service.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others found them poorly prepared or cold.
- AOAshley OttoDec 6, 20251.0Was here on Dec. 3rd 2025, at 3pm. I ordered the Double Stack Biggie Bag. I would never eat here again. The second bite of my burger I pulled a long black hair out of my mouth. It was so long, I don't know how it could have been in there by accident. I opened the burger and then saw more hair, that was a different color! It was a if someone dropped it on the floor and picked it up and used it. I still feel sick thinking about it. I took all my food back in for a refund and the gal behind the counter was going to get me another burger! I said, "I do not want more food". She was flabbergasted that I didn't want more food after receiving a floor patty. She than asked, "then how can I help you?". I was then flabbergasted that she didn't know what to do. So, I asked for a refund. The manager came over and I had to explain that there was hair in my burger and that I was returning the almost complete meal and needed a refund. They did apologize, but honestly, no one seemed surprised that there was hair in the food. I am seriously worried about the entire establishment's hygiene. If the restaurant passes, then I'd be worried about who's handling the food and how multiple different hairs ended up in one burger. I didn't get a picture of the black hair, but it was at least 4 inches long. Please avoid this Wendy's at all costs. I have never had an experience like this with my local establishments. I'm also pretty sure they overcharged me, but they didn't give me a receipt at the drive through, so I can't be sure. But I ordered 2 biggie bag meals, one with a lemonade and was charged over $20, but only got $8 and change back. I was just so sick tho, I wanted to get out of there and be done with the whole experience.
- DLDawn LottNov 29, 20252.0They messed up the orders...
- DMDan MillerNov 25, 20251.0This is the 2nd time we have had poor service at the windows and the food was disgusting brown wilted lettuce and burger's were raw! I will never eat thier again. If I could give a - 0I would.
- KCKim CooperNov 22, 20254.0Took forever to get service! Finally just left and went thru drive thru thru. Drive thru was great
- JSJ De Los SantosNov 21, 20251.0Had to wait 13 minutes for my mobile order, food was cold and incorrect. If you have an issue do not waste your time with the survey. Call and discuss with manager to make sure it gets resolved.
Frequently Asked Questions About Wendy's
Is 822 Washington Way Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 822 Washington Way, Longview?
The drive-through at this Wendy's is open daily from 6:00 AM to 1:00 AM.
Does Wendy's at 822 Washington Way serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order Wendy's online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
Is Wendy's at 822 Washington Way currently open?
Yes, Wendy's at this location is open and serving customers with dine-in, drive-thru, and delivery options.
What payment methods are accepted at Wendy's, Longview?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's at 822 Washington Way for questions or feedback?
You can call the location directly at (360) 425-0050 or contact customer care through Wendy's website and customer surveys.
Are there delivery services available at this Wendy's location?
Yes, Wendy's offers delivery where available. Check order.wendys.com with your address to confirm delivery in your area.
Can I visit nearby places like Emerald Legal Service or Ocean Nails And Spa Longview when I come to Wendy's?
Yes, Emerald Legal Service and Ocean Nails And Spa Longview are near Wendy's at 822 Washington Way, making it convenient to visit them before or after your meal.
How can I use nearby transit or landmarks to find Wendy's at 822 Washington Way?
Wendy's is located close to several local businesses and nail salons such as Apex Nails and Spa, which can help you identify the area when visiting.
Are there any other restaurants near Wendy's at 822 Washington Way I might want to visit?
Yes, The Office 842 is an American restaurant and coffee shop nearby, offering you more dining options in the area.