Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with food quality, including cold, poorly made, or contaminated items, such as hair and raw meat.
Service Speed
Many reviews highlighted long wait times for both drive-thru and in-store orders, with some customers leaving due to excessive delays.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention from employees.
Cleanliness
Several customers expressed concerns about the cleanliness of the dining area and restrooms, noting dirty tables and unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, indicating a consistent issue with order fulfillment.
MS
Matt Smith
5 days ago
4.0
It's a Wendy's, but they do have really good service
DB
Dale Bell
Jan 29, 2026
2.0
You better check the temp on your cheese burgers. Mine was Luke warm.
CN
chris north
Jan 19, 2026
3.0
They change the lettuce on the jbc.
AO
Ashley Otto
Dec 6, 2025
1.0
Was here on Dec. 3rd 2025, at 3pm. I ordered the Double Stack Biggie Bag. I would never eat here again. The second bite of my burger I pulled a long black hair out of my mouth. It was so long, I don't know how it could have been in there by accident. I opened the burger and then saw more hair, that was a different color! It was a if someone dropped it on the floor and picked it up and used it. I still feel sick thinking about it. I took all my food back in for a refund and the gal behind the counter was going to get me another burger! I said, "I do not want more food". She was flabbergasted that I didn't want more food after receiving a floor patty. She than asked, "then how can I help you?". I was then flabbergasted that she didn't know what to do. So, I asked for a refund. The manager came over and I had to explain that there was hair in my burger and that I was returning the almost complete meal and needed a refund. They did apologize, but honestly, no one seemed surprised that there was hair in the food. I am seriously worried about the entire establishment's hygiene. If the restaurant passes, then I'd be worried about who's handling the food and how multiple different hairs ended up in one burger.
I didn't get a picture of the black hair, but it was at least 4 inches long. Please avoid this Wendy's at all costs. I have never had an experience like this with my local establishments. I'm also pretty sure they overcharged me, but they didn't give me a receipt at the drive through, so I can't be sure. But I ordered 2 biggie bag meals, one with a lemonade and was charged over $20, but only got $8 and change back. I was just so sick tho, I wanted to get out of there and be done with the whole experience.
DM
Dan Miller
Nov 25, 2025
1.0
This is the 2nd time we have had poor service at the windows and the food was disgusting brown wilted lettuce and burger's were raw! I will never eat thier again. If I could give a - 0I would.
What are the drive-through hours at Wendy's located at 822 Washington Way, Longview?
The drive-through at this Wendy's is open daily from 6:00 AM to 1:00 AM.
Does Wendy's at 822 Washington Way serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order Wendy's online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
Is Wendy's at 822 Washington Way currently open?
Yes, Wendy's at this location is open and serving customers with dine-in, drive-thru, and delivery options.
What payment methods are accepted at Wendy's, Longview?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's at 822 Washington Way for questions or feedback?
You can call the location directly at (360) 425-0050 or contact customer care through Wendy's website and customer surveys.
Are there delivery services available at this Wendy's location?
Yes, Wendy's offers delivery where available. Check order.wendys.com with your address to confirm delivery in your area.
Can I visit nearby places like Emerald Legal Service or Ocean Nails And Spa Longview when I come to Wendy's?
Yes, Emerald Legal Service and Ocean Nails And Spa Longview are near Wendy's at 822 Washington Way, making it convenient to visit them before or after your meal.
How can I use nearby transit or landmarks to find Wendy's at 822 Washington Way?
Wendy's is located close to several local businesses and nail salons such as Apex Nails and Spa, which can help you identify the area when visiting.
Are there any other restaurants near Wendy's at 822 Washington Way I might want to visit?
Yes, The Office 842 is an American restaurant and coffee shop nearby, offering you more dining options in the area.
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