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Jimmy John's

3.8
(413 reviews)

Business Details

1208 Washington Way, Longview, WA
98632, United States
(360) 578-9000

About

Sandwich Restaurant

Location

Jimmy John's
1208 Washington Way, Longview, WA
98632, United States

Hours

Reviews

3.8
413 reviews
5 stars
207
4 stars
74
3 stars
39
2 stars
29
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many praised friendly and efficient service, others reported rude interactions and unprofessional behavior from management.

Food Quality

Customers enjoyed the taste and freshness of the sandwiches, but there were complaints about portion sizes and incorrect orders.

Speed of Service

While some customers experienced quick service, others reported long wait times and slow service, contradicting the brand's 'freaky fast' promise.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

The establishment was generally noted as clean, but there were isolated reports of unsanitary conditions.
  • SB
    Scott Bentley
    Jan 16, 2026
    3.0
    I order through the app all the time and get delivery. This one time, they didn’t toast my sandwich, and you can’t do anything over the app. So I called and the guy said they’d remake it, and literally just hung up on me. I was very nice on the phone about it. Makes me think I shouldn’t have said anything and just dealt with it. I appreciate them remaking it. But I don’t like how he was talking to me, like it was the biggest inconvenience he could possibly deal with. I get people have bad days, but come on. Don’t make me feel like the bad guy for telling you guys the mistake u made.
  • CC
    Cherie Cavallaro
    Dec 13, 2025
    5.0
    The staff here are always friendly, efficient, professionals. The orders are put together nicely and I've never had an order go wrong. I handle a lot of catering at work, and these folks make my work life so much easier.
  • RM
    rusty mapes
    Dec 10, 2025
    5.0
    Nice hole in the wall sandwich shop. Fast service, excellent portions, decent prices. You won’t leave hungry!
  • JS
    Jeanne Seago
    Nov 12, 2025
    5.0
    Had a HORRIBLE Uber eats no show corp. lunch delivery. I called the store for help, I was helped above and beyond. This team came to my rescue. I'm very grateful and appreciate everyone that was working today!
  • MQ
    MacKenzee Quick
    Oct 24, 2025
    5.0
    Love it. Vito is my meal, very fast and done in 2 minutes

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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