Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
818 reviews
5 stars
352
4 stars
214
3 stars
116
2 stars
48
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items, particularly burgers and blizzards.
Customer Experience
While some customers praised friendly service and good ice cream, others expressed frustration over the lack of professionalism and communication among staff.
Pricing Concerns
Several customers noted that prices seemed high for the quality of food received, leading to dissatisfaction.
SW
Skyeler Woolstenhulme
Feb 21, 2026
1.0
2 meals cost over 30 flipping dollars. The fries were barely warm and not crispy or crunchy at all. They put so much mustard on the burger that I'm not even sure you can still call it a burger. Only bright side to this experience is that my kids arent with me to be super disappointed in the food and that the staff were very nice. Unfortunately due to bad food and terrible prices my family and I will not be coming back. Burger King is just literally 2 blocks away and is so much better and cheaper.
VP
Victoria Perrelet
Feb 8, 2026
5.0
Fast and friendly
MO
Melody Oller
Jan 4, 2026
2.0
First time we have ordered from here in ages. I did it on their website said it would ready at 4:51. Got there said they hadn't received the order yet . The lady that was waiting the counter was very loud and not very impressive. The young lady that was also there told her they had received it and the other lady said oh no they hadn't. Come to find out she had given our order to someone else. I had to wait to have it made again.
There was not definite apology from the loud person. She just handed it to me and I was gone. Got home the burger was burnt and the ice cream tasted like marshmallow fluff . Not good. We will not go back again.
MJ
Mark Justice
Nov 11, 2025
5.0
Got pup cups for dogs and blizzards.
NH
Noah Hanson
Nov 2, 2025
1.0
I had an online order and it wasn’t started until I arrived. While I was waiting for my order to be made, there was 3 to 4 employees that had stopped doing their job to look for one employee’s vape that he lost. The same employee that could not find his vape was also cussing up a storm while he was walking around the lobby in front of customers.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Longview offer?
This classic fast-food chain specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes from DQCakes.com.
Where is Dairy Queen Grill & Chill located in Longview, WA?
Dairy Queen Grill & Chill is located at 3211 Ocean Beach Hwy, Longview, WA 98632-4232, US.
What are the regular operating hours for Dairy Queen Grill & Chill?
They are open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Are there any special holiday hours or closures to be aware of?
Yes, Dairy Queen Grill & Chill is closed on 2025-11-27, 2025-12-24, 2025-12-25, and 2026-01-01. On 2025-12-31, they operate from 11:00 AM to 7:00 PM.
Does this Dairy Queen location offer drive-thru and seating options?
Yes, it has a drive-thru as well as both indoor and outdoor seating, including booster seats and high chairs, making it family-friendly and accessible.
Are there facilities for families and children at Dairy Queen Grill & Chill?
Yes, the location is family-friendly, welcomes children, and offers booster seats, high chairs, and restrooms to accommodate all guests.
How can I place an order or find mobile deals at this Dairy Queen?
You can place an order online using their pickup order URL, and download their app for exclusive mobile deals and rewards.
Which nearby coffee shops can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
You can visit Mr Bills Espresso or Red Leaf Organic Coffee Longview, WA, both coffee shops located near Dairy Queen for a great coffee experience along with your meal.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Papa Murphy's for pizza, Rigo's Finest Latin Grill, teri's place steakhouse, Hart-C's Steak And Thai, and Hart-C's Jumbo Steakburgers & Thai Cuisine.
What local services and shops are within the vicinity of Dairy Queen for added convenience?
Nearby you can find the UPS Access Point location for courier services, Fibre Federal Credit Union for banking, DT Nail and Spa for beauty treatments, The Main Event Party Store for party supplies, and The Savvy Dog for pet grooming and supplies.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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