McDonald's

3.5
1152 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1306 N Liberty Lake Rd, Liberty Lake, WA
99019, United States

Hours

Reviews

3.5
1,152 reviews
5 stars
402
4 stars
246
3 stars
229
2 stars
98
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers expressed frustration with the kiosk ordering system and reported poor service from staff, including rudeness and lack of assistance.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to dissatisfaction among customers.

Cleanliness

While some customers noted cleanliness in the play area, others reported dirty tables and unsanitary conditions in the dining area.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, stale, or improperly prepared items.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of engagement with customers.
  • BD
    Bobbie Jo DeHamer
    1 day ago
    1.0
    Burger was stone cold , as chicken nuggets Missed fries ignored window even after honking !!!!!! Rude and disgusting food
  • AA
    ASM
    Oct 31, 2025
    5.0
    Quick and easy stop. You use a kiosk to order your own food so there wasn't much guest interaction.
  • CG
    chris gaffney
    Oct 23, 2025
    1.0
    Visited today with my 3 grandchildren. The kiosk ordering is very frustrating ( trying to watch three young kids and order off the kiosk.) so I waited at the counter for 15 minutes for help nobody even acknowledged that I was standing there. I decided to take them in to the play place until my sister could watch them so I could order. Upon entering the child's play place 90% of the tables were being used by employees. Look like a meeting of some sorts. Keep in mind it was noon and no school. The place was very busy with the drive up, door dash ect that several customers came inside to order. The meeting then decided to move out of the play area and take up 99% of thr tables. The table we sat at was dirty and I had to order new fries ( the children had taken them out of the container and placed them on thr table. Gross. The employees working had to be overwhelmed but did their best. I was disappointed in the employees sitting at the meeting not getting up to take care of customers. Other customers made comments on it also. Ive worked customer service for 30 years and was disgusted by managers sitting in the meeting. If your employees were not there you would not have a job. Not sure how a meeting is more important than customers?
  • TM
    Taylor Maddox
    Oct 21, 2025
    1.0
    Every time I go here they definitely skimp on the fries. ALSO they are not giving away the monopoly pieces as advertised. Shady business practices
  • EM
    Emily M
    Oct 20, 2025
    1.0
    I don’t know if the food is good or not. I waited 25 minutes for a medium fry and coffee and had to leave before I got it. I popped in for a quick snack and could not wait around anymore.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Liberty Lake?

McDonald's in Liberty Lake is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services daily from 6:00 AM to 11:00 PM, including same day and no-contact delivery options.