Service Speed
Many customers reported long wait times for their orders, contradicting the brand's 'freaky fast' promise.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rude behavior and disrespectful interactions.
Food Quality
Several customers expressed disappointment with the quality and portion sizes of the sandwiches, noting they felt skimpy or unsatisfactory.
Positive Experiences
Despite the negative feedback, there were also many positive reviews praising the delicious sandwiches and helpful staff.