Wendy's

3.9
2137 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10619 Pacific Hwy Sw, Lakewood, WA
98499, United States

Hours

Reviews

3.9
2,137 reviews
5 stars
923
4 stars
575
3 stars
326
2 stars
120
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and misunderstandings about menu items.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and tasty meals, others received cold or improperly prepared food.

Cleanliness

Several customers noted that the dining area and restrooms were not well maintained, with reports of dirty conditions.

Speed of Service

Service speed varied significantly, with some customers experiencing long wait times despite low customer volume.
  • SF
    Sean Francis
    Nov 13, 2025
    5.0
    Good
  • JK
    Joseph Kaempfer
    Nov 11, 2025
    3.0
    Is it me or has Wendy's gone down hill?
  • JT
    Joshua T
    Nov 5, 2025
    4.0
    Great service... I only eat fast food when I'm feeding someone or in a pinch for time so this was my first fast food in at least six months and I was pleased..much better than McDonald's and Burger King i.m.o. I spent 12 bucks and got 2 'goody bags' ...so my guest and I got a drink, fries, a chicken sandwich and a burger and 2 4 piece nuggets all for 12 bucks... In comparison, I bought two folks a whopper meal a while back and didn't even get the medium or large and it was 29 something I advise that if you eat fast food, go to Wendy's and taco bell
  • MF
    Morgan Fant
    Nov 1, 2025
    1.0
    Cashier was too busy listening to music to get our order right. We asked for one modification one one burger and none of the burgers were right. Didn't even get a receipt to go in and fix the changes. Extremely disappointed.
  • K_
    Kawasaki _Daki
    Oct 4, 2025
    1.0
    First off this Wendy’s isn’t even our first choice, but after going to other places and being denied due to the time (11:30pm) it was very disappointing to have such a very unpleasant experience here. Very hostile. Un-inviting. And distasteful service, food, and atmosphere. Was met with a rude attitude right outside the gate when ordering. Then when asked to pull forward, had to sit for a bit while other cars were driving by just for them to bring out the food without ALL of our sauce even for my SOUR CREAM & chive potato. Then proceeded to withhold the sauce we paid for that they forgot, by telling us we were going to have to pay for any more than 1? Yeaa DOES NOT MAKE ANY SENSE! Just straight disrespect for the PAYING customer.

Frequently Asked Questions About Wendy's

Is 10619 Pacific Hwy Sw Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.