Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, with several instances of poor service in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and misunderstandings about menu items.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and tasty meals, others received cold or improperly prepared food.
Cleanliness
Several customers noted that the dining area and restrooms were not well maintained, with reports of dirty conditions.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times despite low customer volume.
SF
Sean Francis
Nov 13, 2025
5.0
Good
JK
Joseph Kaempfer
Nov 11, 2025
3.0
Is it me or has Wendy's gone down hill?
JT
Joshua T
Nov 5, 2025
4.0
Great service...
I only eat fast food when I'm feeding someone or in a pinch for time so this was my first fast food in at least six months and I was pleased..much better than McDonald's and Burger King i.m.o.
I spent 12 bucks and got 2 'goody bags' ...so my guest and I got a drink, fries, a chicken sandwich and a burger and 2 4 piece nuggets all for 12 bucks...
In comparison, I bought two folks a whopper meal a while back and didn't even get the medium or large and it was 29 something
I advise that if you eat fast food, go to Wendy's and taco bell
MF
Morgan Fant
Nov 1, 2025
1.0
Cashier was too busy listening to music to get our order right. We asked for one modification one one burger and none of the burgers were right. Didn't even get a receipt to go in and fix the changes. Extremely disappointed.
K_
Kawasaki _Daki
Oct 4, 2025
1.0
First off this Wendy’s isn’t even our first choice, but after going to other places and being denied due to the time (11:30pm) it was very disappointing to have such a very unpleasant experience here. Very hostile. Un-inviting. And distasteful service, food, and atmosphere. Was met with a rude attitude right outside the gate when ordering. Then when asked to pull forward, had to sit for a bit while other cars were driving by just for them to bring out the food without ALL of our sauce even for my SOUR CREAM & chive potato. Then proceeded to withhold the sauce we paid for that they forgot, by telling us we were going to have to pay for any more than 1? Yeaa DOES NOT MAKE ANY SENSE! Just straight disrespect for the PAYING customer.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lakewood, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lakewood, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (253) 589-2280.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 10619 Pacific Hwy Sw Wendy’s serve breakfast?
Yes, this Wendy’s location in Lakewood, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on weekdays?
The drive-through is open from 7:00 AM to 1:00 AM Monday through Friday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Lakewood, WA serves breakfast including combos, sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy's?
Yes, you can order via the Wendy's app or their website at https://order.wendys.com.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer dine-in, drive-thru, delivery, or takeout?
This location offers dine-in, drive-thru, delivery where available, and takeout.
How can I contact Wendy's at 10619 Pacific Hwy SW for questions or feedback?
Call (253) 589-2280 or contact the Customer Care team via their website or phone at 888-624-8140.
Where can I check Wendy's menu prices and nutritional information?
Visit https://order.wendys.com or the Wendy's app to see menu prices and nutrition information.
What are some nearby places I can visit around Wendy's at Pacific Hwy SW?
Nearby places include Tri Star Eagle gas station, Advance Auto Parts, Mazatlan Restaurants Inc, and Cham Garden Korean BBQ.
How might the nearby Tri Star Eagle gas station be useful when visiting Wendy's?
Tri Star Eagle can be a convenient stop for refueling or picking up essentials before or after your meal at Wendy's.
What other dining options are near Wendy's at 10619 Pacific Hwy SW?
Nearby dining options include Cham Garden Korean BBQ, Mazatlan Restaurants Inc (Mexican), and Paraiso Filipino Native Foods.