Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Many reviews highlighted consistently long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale items and poor preparation.
Customer Service
While some staff were praised for their friendliness, others were criticized for rudeness and lack of assistance.
Cleanliness
Multiple reviews noted unsanitary conditions both inside and outside the restaurant.
AB
Alexander Beckett
1 day ago
1.0
I will say, it never matters when you order, the food is never ready on time. It seems like the wait, regardless of how busy, is about 15 to 20 minutes for the drive-thru.
CC
Curtis Cherrier
2 days ago
4.0
Easy ordering
GH
G Hanks
Feb 19, 2026
2.0
I've eaten at this location probably 20 times since moving to the area. I think about five of those times have I actually received my food in the drive-thru. They have a chronic issue with sending cars to go wait in the drive-thru waiting area, even if there are no other cars in the drive-thru. I ordered a quarter pounder today and I had to go sit by the curb for 15 minutes because "they were waiting for the meat to be ready". How long does it take to heat a hamburger patty at a fast food hamburger restaurant? And by the time they bring your food out, half of it is cold because it's been sitting on a counter for 15 mins while they wait for one thing to get cooked. I don't know if this is a management issue or what, but it's ridiculous to make customers go wait out by the curb 80% of the time.
I'll give it 2 stars because the employees are friendly.
MB
myrlea Banks
Feb 8, 2026
5.0
Drive in quick and easy.
LR
Lila Ridge
Jan 26, 2026
1.0
Let’s play a game never have I ever. Never have I ever had such terrible experience at this McDonald’s. Never have I ever had my order told to me incorrectly. Never have I ever gone from the window having her say the correct number on what I ordered but ringing me up and having me pay for something that I didn’t order. Never have I ever gone up to get my food and it being incorrect and then saying well you paid for it. Never have I ever had them screw up on my order so badly that I will never be going to this McDonald’s ever again. Downright inexcusable no matter who was at fault. It was at least three people the person who took my order the person who had me pay for my order and the person who was behind the window, giving food out. Luckily some type of manager got my food correctly handled or I would of just left without food.
What are the regular dining hours for McDonald's located at 8201 Steilacoom Blvd SW, Lakewood, WA?
McDonald's at 8201 Steilacoom Blvd SW, Lakewood, WA is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 5:30 AM to 11:00 PM Thursday through Saturday.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday; it operates 24 hours Thursday through Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily: 5:00 AM to 12:30 AM Monday through Wednesday and Sunday; 24 hours Thursday through Saturday.
What types of pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's on Steilacoom Blvd SW?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's app I can use to order from this location?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play to order conveniently.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's offers drive-thru service for your convenience.
What nearby places can I visit before or after eating at McDonald's on Steilacoom Blvd SW?
Nearby you can visit Oakbrook Nail Salon for beauty treatments, LibertyX Bitcoin ATM for digital currency transactions, or Chang Thai Cuisine if you're interested in Asian dining.
Are there any nearby grocery or liquor stores close to McDonald's on Steilacoom Blvd SW?
Kindred Spirits is nearby and offers liquor and grocery items, convenient for shopping before or after your meal.
How can I find McDonald's at 8201 Steilacoom Blvd SW using public transit or by visiting the area?
McDonald's is located in Lakewood, WA at 8201 Steilacoom Blvd SW. You can use nearby landmarks such as Oakbrook Nail Salon or Shell gas station to find the location easily.
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