Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,260 reviews
5 stars
671
4 stars
454
3 stars
446
2 stars
230
1 star
459
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders, which is unacceptable for a fast food establishment.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality, indicating a consistent problem with order fulfillment.
Customer Service
Numerous complaints were made about rude and unprofessional staff, with several customers expressing dissatisfaction with the attitude and responsiveness of employees.
Cleanliness and Atmosphere
The location was described as dirty and cramped, with unsanitary conditions reported in the dining area and bathrooms.
Food Quality
While some customers enjoyed the food, many noted that items were often cold, stale, or incorrectly prepared, leading to a negative dining experience.
- MRMaranda Richmond1 day ago5.0The morning weekday crew is PHENOMENAL!!! I don’t even have to say a word! The moment any of them see me, they know my order by heart and they know me by name!! I am ALWAYS treated with kindness and respect! Aside from how I am treated, I’ve witnessed ALL of the staff, both morning afternoon, weekday, and weekends treat everyone with respect! I witnessed people lose their marbles this past holiday season. They treated the staff so foul! Most of the people who came in wanted the grinch meal so they could get a pair of socks! They flooded the restaurant quite a few times, and got upset with the staff at how busy it was, as if the staff invited people to flood the restaurant 🙄! Even though the staff was being berated and disrespected, the staff held their heads high and pushed through!
- NCNathaniel CallahanJan 4, 20261.0It's such bullshit that I waited in drive thru for 20 minutes j
- MVMonika vineDec 30, 20251.0If I could give 1 star I would! I’m pregnant and ordered on the mobile app and when we went to pick it up the guy said they’re closed!! When they’re clearly open?! Worst McDonald’s Ever!! I would not recommend to anyone!
- HTHailey TriebelDec 26, 20251.0Yall are nasty serving old food to people on christmas. Rock hard stale food because yall are too lazy to do your jobs.
- JMJena MarieDec 6, 20251.0THEY WERE OUT OF FRIES WHICH IS TOTALLY UNDERSTANDABLE AND WORKER IN THE BACK WINDOW SAID MAYBE YOU SHOULD GO TO “TOCO BELL OR BURGERKING” for some odd REASON VERY RUDE AND DISRESPECTFUL SHE STATED HER HUSBAND IS IN THE ARMY SO SHE DOESN’T NEED THIS JOB ASKED TO SPEAK TO MANAGER LARGE BLACK MANAGER WAS NO HELP AT ALL FOOD WAS TERRIBLE
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's at 15004 Union Ave SW, Lakewood, WA is open 24 hours every day of the week.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, it has a drive-thru service open 24/7, meaning you can use it any day at any time.
What delivery and pickup options are available at this McDonald's?
The McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery through their website at 'https://mcdonalds.order.online/business/-5579' or use the McDonald's App available on Apple and Android devices.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of food and services does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream. Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby hair salons or barber shops close to this McDonald's?
Yes, nearby places include Super K Barber Shop, 7 Sisters Barber Shop, Shea's Barber & Beauty Salon, Cesar Barber Shop, Bells Barber Shop, and Glory Barber, which provide a range of beauty and hair services close to McDonald's for your convenience.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include El Pulgarcito 5 Sabor Salvadoreño for Salvadoran cuisine, Pho Lewis Vietnamese Fusion for Vietnamese food and bubble tea, Tacos California and California Tacos for Mexican dishes, Manic Meatballs for Scandinavian and American food, Pizza Hut for pizza, and Subway for sandwiches.
Are there any nearby services for car care near this McDonald's?
Yes, Pony Express Car Wash offers car wash and auto detailing services nearby, perfect for a quick car care stop when visiting McDonald's.
What community resources or places of interest are located near this McDonald's?
Nearby community places include Pierce County Library for resources and programs, Tillicum American Lake Gardens Community Center for social services, and 2nd Chance Ministries and NTCC Tillicum WA as local churches.