Brand Certified
McDonald's
3.3(2272 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
15004 Union Ave SW, Lakewood, WA
98498, United States
Certified by McDonald's • Mar 01, 2026
(253) 588-2415
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,272 reviews
5 stars
675
4 stars
455
3 stars
447
2 stars
229
1 star
466
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food being prepared incorrectly.
Customer Service
Feedback indicated a lack of attentiveness and professionalism from staff, with several customers experiencing rude or dismissive behavior.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and food preparation areas.
- KBKaren Betts2 days ago1.0This was neither Fast nor Food. Despite the pictures, there is no one at the checkout, it's all self-service. Wanted to pay cash, so I had to use the drive through. Instead of handing me a bag, I had to drive back around the building (across traffic) Instructions on where to park were vague. No one brought my order. Had to go back in and wait til someone noticed me. What I finally received was awful. No condiments. My stomach still hurts 3 days later. 😫
- MMMary Maluia4 days ago1.0Sweet tea was not sweet. NO FRIES NO SAUCES and no straw. I only ordered a 10piece nugget meal and I’m guessing McDonalds ran out of fries. Not only the service sucks through drive through but I guess deliveries are the worst because this is not the first time the orders came with missing items!!!
- FBFelicia Barnett6 days ago5.0Good was hot and fresh biscuit was soft and pillowy and the hash brown was the perfect crunch
- GSGaige StacksFeb 23, 20261.0Stopped by at about 12:40am on a Monday morning and ordered via the app which went through fine, and before this verified they were open at this time on Google. When I pulled up to the window I was promptly told that they were closed. When I pulled back around into the lot to cancel my order while parked I can see multiple employees sitting in the dining room, presumably taking their lunch break and somebody at the service window. I've got no problems with folks needing to take their breaks, but I'd rather have slow service or an explanation of why an order can't be fulfilled and having that order canceled for me rather than being lied to. This on top of just overall rude service over multiple past stops makes this really disappointing as it's one of the only places open during my commute home from work. Taco Bell looks like my next stop!
- TVThomas VellaringattuFeb 14, 20264.0No real counter service here! No condiments or napkins easily available!
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's at 15004 Union Ave SW, Lakewood, WA is open 24 hours every day of the week.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, it has a drive-thru service open 24/7, meaning you can use it any day at any time.
What delivery and pickup options are available at this McDonald's?
The McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from this location?
You can order delivery through their website at 'https://mcdonalds.order.online/business/-5579' or use the McDonald's App available on Apple and Android devices.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of food and services does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream. Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby hair salons or barber shops close to this McDonald's?
Yes, nearby places include Super K Barber Shop, 7 Sisters Barber Shop, Shea's Barber & Beauty Salon, Cesar Barber Shop, Bells Barber Shop, and Glory Barber, which provide a range of beauty and hair services close to McDonald's for your convenience.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include El Pulgarcito 5 Sabor Salvadoreño for Salvadoran cuisine, Pho Lewis Vietnamese Fusion for Vietnamese food and bubble tea, Tacos California and California Tacos for Mexican dishes, Manic Meatballs for Scandinavian and American food, Pizza Hut for pizza, and Subway for sandwiches.
Are there any nearby services for car care near this McDonald's?
Yes, Pony Express Car Wash offers car wash and auto detailing services nearby, perfect for a quick car care stop when visiting McDonald's.
What community resources or places of interest are located near this McDonald's?
Nearby community places include Pierce County Library for resources and programs, Tillicum American Lake Gardens Community Center for social services, and 2nd Chance Ministries and NTCC Tillicum WA as local churches.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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