Jimmy John's

Reviews

• TC

  Tyler Connolly

  Feb 13, 2026
  1.0
  Website says closed at 9, pulled up at 8:30 and lights and things were off. Seemingly closed.
• DW

  Dave Welsh

  Jan 28, 2026
  3.0
  Freaky slow. 1 car in front, no customers inside , still takes over 20 minutes. To be fair it’s usually not this slow, but compared to every other Jimmy John’s I’ve been to, this one is the slowest…. by far.
• PB

  pj Buelna

  Jan 23, 2026
  3.0
  Went through the drive thru tonight.. employee greeting was ok..order was made quickly..didn't see any other customers. My issue is the lack of meat on my pepe sand and #17 . Truly disappointed. There are other choices who charge less, and give more. $27.00 for 2 sub par sands. I guess I'm going to have to check my sandwich before leaving. I just expected more for the $
• AT

  Akimae Tolentino

  Jan 17, 2026
  1.0
  Terrible customer service. I placed an order for a #17 and I spoke softly. The girl assisting me rudely elevated her voice, asking "What?" I repeated my order, and she glared at me. They disregard customers, using profanity and laughing at them. When customers exit after being inappropriately yelled at, they speak negatively about them loudly while customers are still present. We should feel welcomed, not yelled at when we mention that we are picking up orders or need to use the restroom and then get ignored. I will not be returning.
• DH

  Deshaun Hollis

  Jan 17, 2026
  1.0
  This was some of the worst customer service I’ve personally witnessed in a restaurant. There were three employees on the floor who clearly did not want to be there. The overall vibe was uncomfortable and unwelcoming from the moment I walked in. A customer came in asking about picking up his order and politely asked for the bathroom code, and he was completely ignored. When he spoke up again, all three employees jumped in defensively, acting as if helping him was an inconvenience. I didn’t personally have an issue with my order, but the atmosphere alone was enough to make the experience unpleasant. On top of that, staff were talking negatively over their headsets within earshot of customers, which is extremely unprofessional. This is not a “mean girls” club — it’s a customer-facing business. Management really needs to check in on the team here and address attitude, professionalism, and basic customer engagement.