Five Guys

4.2
944 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5605 Lakewood Towne Center Blvd. in Lakewood is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5605 Lakewood Towne Center Blvd., Lakewood, WA
98499, United States

Hours

Reviews

4.2
944 reviews
5 stars
551
4 stars
217
3 stars
86
2 stars
38
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and well-prepared, although some noted inconsistencies in quality and preparation.

Pricing

Many customers expressed concerns about the high prices, feeling that the cost did not match the value of the food received.

Customer Service

Feedback on customer service was mixed; while some employees were noted for being friendly and professional, others were criticized for unprofessional behavior and poor service.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, particularly regarding tables and overall maintenance.

Order Accuracy

There were complaints about incorrect orders and issues with online ordering, leading to customer dissatisfaction.
  • TO
    Tina Olson
    6 days ago
    4.0
    Five guys in lakewood Washington town center The food was great we haven't been there for long time they remoble the inside looks great but when I go in to a place to eat I pay out pocket for my food I like sit in a fast food not freez my but off when its weather and cold season it was like eating out side. I will never go bsck spend my money there again because its to dam cold inside. Intell they put there heat on I'll go back. Make it comfortable for the customer on the weather seasons.
  • TN
    Teresa Noel
    Nov 17, 2025
    5.0
    I only recently discovered Five Guys and have fallen totally in love with their burgers and fries. The small cheeseburger is really closer to a normal burger size. Always well seasoned and juicy, it's got what I want on it which makes it really enjoyable. The fries are crispy on the outside, fluffy on the inside and the employees are friendly and fast.
  • BP
    Brian Palmer
    Nov 9, 2025
    1.0
    Horrible horrible experience. Picking up for Rosa at 702. They couldn't get the order to me until 728. They were to busy flirting with tall brown skin girl. Any managers there? Zero professionalism. I asked the brown skin girl who greeted me why she didn't pass the info I was there to pick up for Rosa. She said. Not my job. What kind of business is this. You need to train your staff on customer service. And instead of chasing one another around the kitchen maybe do there job. I will not be picking up one more order from 5 guys ever. This is bad. Our society just keep collapsing even under the easiest hobs.i only had to delv 1.8 miles away. The grease was so thick it started to saturated the bags. The bags were ripping apart. Horrible packaging. Glad all there food didn't punch through the saturated bags of grease. Five guys doesn't want to partner with door dash drivers. Who runs a business this way. Maybe get rid of all the kids and get someone responsible to work there.
  • DT
    Danyiel Taylor
    Nov 2, 2025
    5.0
    These burgers and fries are always the bomb.
  • GW
    Graham Warbreck
    Oct 25, 2025
    2.0
    First time visiting and not sure what to order. Started with hamburger...expecting tomato lettuce and onion (as the pictures show). Ended up with two greasy patties on a oil soaked bun....then found out that you choose these items.Also ordered large fries, (came a 16oz cup) fries were definitely cooked more than twice...Place was empty, at least the tables were clean. Looks like most order on-line. Two people, two burgers , large fries and a soda, plus tax...$40.00 . Over priced.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.