Dairy Queen Grill & Chill

3.7
1194 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10104 S Tacoma Way, Lakewood, WA
98499-4615, United States

Hours

Reviews

3.7
1,194 reviews
5 stars
485
4 stars
276
3 stars
203
2 stars
67
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report cold or poorly prepared items.

Drive-Thru Experience

The drive-thru service is often criticized for long wait times and order inaccuracies.

Cleanliness

The cleanliness of the establishment is noted positively by some, but others report unsanitary conditions.

Menu Availability

Customers have expressed frustration over unavailable menu items and lack of communication regarding stock.
  • JJ
    john
    1 day ago
    2.0
    They get orders wrong regularly even through there app, I’d go to the one on Hosmer instead, they have never gotten an order wrong, or forgotten items
  • JB
    J B
    Nov 11, 2025
    1.0
    On Veteran's day they "can't scan their code and it is not working" when I call. What does that even mean? Why do they need a code to support Veterans? Extremely poor support for those that defend this country.
  • WB
    William J Bruno
    Oct 25, 2025
    5.0
    Blizzards!
  • PY
    Potts Yang
    Oct 15, 2025
    5.0
    The environment is family-friendly and welcoming to kids.
  • ZY
    Zachary Young
    Oct 5, 2025
    1.0
    Three bad experiences here total, first time was the elderly woman that works in the evening requiring to see my receipt multiple times, second was for some reason their system took over 10min to receive my mobile order and despite me showing the same woman my receipt via the app she didn't believe me, even though multiple other employees told her it was fine and to make the order and she though the order again button meant I hadn't paid (the option to order past orders a second time) despite it saying paid at the bottom and my offer to show the transaction. Third time the place gave my girlfriend and I food poisoning so bad my better half had to visit the ER.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Lakewood, WA?

Dairy Queen Grill & Chill in Lakewood is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.