Dairy Queen Grill & Chill

3.7
1197 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10104 S Tacoma Way, Lakewood, WA
98499-4615, United States

Hours

Reviews

3.7
1,197 reviews
5 stars
485
4 stars
276
3 stars
205
2 stars
67
1 star
164

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items.

Service Quality

Customer experiences with service varied widely, with some praising friendly staff while others noted rudeness and poor service.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and poor hygiene practices.

Drive-Thru Experience

Many customers expressed frustration with long wait times and poor service at the drive-thru.
  • MJ
    Mitchell Jorgensen
    Jan 5, 2026
    3.0
    They need to update their hours. Either that or they need to get their butts to work on time.
  • RR
    Raina Fisher (Rai)
    Dec 28, 2025
    1.0
    My husband went and picked us up dinner from this location tonight. We will NEVER be back. Our order is missing items. My texas toast was left out of the chicken strip basket. He was given a blizzard that was overflowing, melted, and they never flipped it. It melted all over the other food and his car. The fries are ice cold, and the containers weren't even close to full- mine was MAYBE filled halfway. My chicken strips are even colder than the fries. My husband's burger is MAYBE room temperature. We placed an online order and he arrived when the order was expected to be ready. There was one other customer there, and they were gone by the time he reached the window. He still had to wait, and was never even offered a paper receipt. How hard is it to make sure food is warm and policy is followed? Either myself or my husband will be calling the location and potentially the corporate number, because this is ridiculous. I've never had such poor quality food or service from a Dairy Queen location. Ever.
  • DJ
    Dreka Johnson
    Dec 11, 2025
    5.0
    Nice place. Service was fast and food was hot. Can't complain
  • EB
    Emily Rutledge Bering
    Nov 26, 2025
    3.0
    Drive thru attendant was rude.
  • JJ
    john
    Nov 23, 2025
    2.0
    They get orders wrong regularly even through there app, I’d go to the one on Hosmer instead, they have never gotten an order wrong, or forgotten items

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Lakewood, WA?

Dairy Queen Grill & Chill in Lakewood is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.