Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report cold or poorly prepared items.
Drive-Thru Experience
The drive-thru service is often criticized for long wait times and order inaccuracies.
Cleanliness
The cleanliness of the establishment is noted positively by some, but others report unsanitary conditions.
Menu Availability
Customers have expressed frustration over unavailable menu items and lack of communication regarding stock.
JJ
john
1 day ago
2.0
They get orders wrong regularly even through there app, I’d go to the one on Hosmer instead, they have never gotten an order wrong, or forgotten items
JB
J B
Nov 11, 2025
1.0
On Veteran's day they "can't scan their code and it is not working" when I call. What does that even mean? Why do they need a code to support Veterans? Extremely poor support for those that defend this country.
WB
William J Bruno
Oct 25, 2025
5.0
Blizzards!
PY
Potts Yang
Oct 15, 2025
5.0
The environment is family-friendly and welcoming to kids.
ZY
Zachary Young
Oct 5, 2025
1.0
Three bad experiences here total, first time was the elderly woman that works in the evening requiring to see my receipt multiple times, second was for some reason their system took over 10min to receive my mobile order and despite me showing the same woman my receipt via the app she didn't believe me, even though multiple other employees told her it was fine and to make the order and she though the order again button meant I hadn't paid (the option to order past orders a second time) despite it saying paid at the bottom and my offer to show the transaction. Third time the place gave my girlfriend and I food poisoning so bad my better half had to visit the ER.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lakewood, WA?
Dairy Queen Grill & Chill in Lakewood is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill accommodate families with children?
Yes, the location is family-friendly, offers booster seats and high chairs, and welcomes children.
Is there outdoor seating available at this Dairy Queen location?
Yes, outdoor seating is available along with indoor seating.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they feature a convenient drive-thru service for quick orders.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup at their website and download the Dairy Queen mobile app for exclusive deals.
Where is Dairy Queen Grill & Chill located in Lakewood, WA?
It is located at 10104 S Tacoma Way, Lakewood, WA 98499-4615, USA.
What nearby restaurants can I visit before or after Dairy Queen Grill & Chill?
Nearby restaurants include Lakewood Black Bear Diner, Ivar's Seafood Bar, Aliberto's Jr Fresh Mexican Food, Las Cazuelas, Sizzler, and Cafe Banana.
Are there any convenient gas stations or stores near Dairy Queen Grill & Chill?
Yes, ampm and ARCO gas stations with convenience stores and coffee shops are nearby for refueling and quick shopping needs.
What local services and amenities are close to Dairy Queen Grill & Chill that customers might find useful?
Nearby services include LibertyX Bitcoin ATM, property management companies like Regenesis Property Management and Kamg, legal services such as Rafal Gorski Attorney at Law, and various insurance agencies.