Business Details
About
Mexican Restaurant
Chipotle Lakewood Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
671 reviews
5 stars
348
4 stars
129
3 stars
54
2 stars
47
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness and lack of attention from staff.
Portion Sizes
Many reviews highlighted inconsistent and small portion sizes, leading to dissatisfaction with value for money.
Food Quality
While some customers enjoyed the food, others noted issues with freshness and flavor, including complaints about cold food and incorrect orders.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some praising it while others noted messy conditions.
Positive Experiences
Despite the negative feedback, there were several positive mentions of friendly staff and enjoyable food experiences.
- SRSpencer Roleke6 days ago5.0Changing my bad review because I was just having a bad day. I come here all the time and food is good and never any issues.
- HDhumberto devettoriJan 3, 20261.0So I love Chipotle ok but the manager that worked there tonight was not good at her job! terrible customer service skills telling me im wrong and she is sorry when they made the mistake. its the only time I had ever had an issue with Chipotle and I am a regular. So if nothing is said nothing changes so I don't like doing this but I had to tonight cuz she was the issue not me just very cold personality and not understanding im very through when I order so this dont happened anyway one star for this store and just the manager other employees were good.
- GLGus LehmanDec 26, 20253.0I highly recommend that you don't watch your quesadilla being made at Chipotle because you won't go back if you do.... At least we won't. I will stick with the "bowls" that I can watch them put together and no cooking needed.
- SMshadiyah manningDec 23, 20251.0Watched these fools give the smallest portions ever. Poor customer service skills. young Caucasian man with black and blonde highlights hair and black woman with thick lashes. Would not recommend and will not be back.
- JPJosh Pirro-ToumasNov 30, 20255.0Mikey is the coolest. He made us feel welcome and was really fun to talk too. Thank you Mikey for making our visit memorable.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Lakewood Town Center?
Chipotle Lakewood Town Center is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill at Lakewood Town Center located?
It is located at 10427 Gravelly Lake Dr SW, Lakewood, WA 98499, USA.
How can I order food online from Chipotle Lakewood Town Center?
You can order online via their main order URL at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What kind of food does Chipotle Mexican Grill serve?
Chipotle specializes in customizable burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced and wholesome ingredients.
Is Chipotle Mexican Grill at Lakewood Town Center LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Are there nearby restaurants where I can try different cuisines around Chipotle Lakewood?
Yes, nearby you can find MOD Pizza for pizza lovers, Panda Express for Chinese fast food, and L&L Hawaiian Barbecue for Hawaiian cuisine, giving you a variety of dining options.
What nearby coffee shops are near Chipotle in Lakewood Town Center for a post-meal drink?
Starbucks is a nearby coffee shop where you can enjoy beverages after your meal at Chipotle Lakewood Town Center.
Are there nearby services to Chipotle Mexican Grill useful for customers visiting the area?
Yes, near Chipotle you can find Metro by T-Mobile for mobile needs, Firestone Complete Auto Care for automotive services, and Navy Federal Credit Union for financial services.