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Wendy's

3.9
(1090 reviews)

Business Details

(425) 322-4598

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
819 91st Avenue Ne, Lake Stevens, WA
98258, United States

Hours

Reviews

3.9
1,090 reviews
5 stars
482
4 stars
286
3 stars
147
2 stars
48
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly during busy hours.

Food Quality

Many reviews mentioned cold or poorly prepared food, including raw items and incorrect orders, leading to dissatisfaction.

Customer Experience

While some customers praised friendly staff and good service, others highlighted negative experiences with management and employee attitudes.

Cleanliness

Several reviews noted unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.

Order Accuracy

Frequent complaints about incorrect orders, especially with special requests, suggest a lack of attention to detail in order preparation.
  • PD
    Patrick Doyle
    Feb 18, 2026
    4.0
    Been going this Wendy's for a year. The service is good and they get orders correct.
  • DI
    Delwin Inness
    Feb 16, 2026
    4.0
    Food ok, typical burger place. Service was slow and seating area dirty.
  • CK
    Crystal Kowsky
    Jan 18, 2026
    1.0
    I’d like to think that when you order something that is custom, such as NO MAYO, they would take that seriously due to food allergy issues. Apparently not here. Tonight was the last straw. Last four times I have ordered they have screwed up my order and I have found out after arriving at home. One shouldn’t have to open up their entire order piece by piece to confirm accuracy … it is just lack of caring on the employees part. I tried to call several times and it took four calls before someone actually answered. When I asked him how they address special orders that are placed the manager hung up on me. Upon further inspection, not only was there a ton of mayo on my burger, but it was cold and apparent that it had been made earlier and just sitting there, completely unappetizing. The double burger that we had ordered ended up having a stringy wrapper (I’m hoping that’s all that it was) of some sort in it. The fries were cold and gross … literally the only thing that was eatable was the Frosty and the Coke. $50 in food that all went in the garbage !!! Do better !!!
  • KN
    Keith Nightengale
    Jan 17, 2026
    1.0
    Drive-through the lady said to hold on a second she was ringing somebody else out. Somebody pulled into the other drive-through. A guy answered and they took three other orders while I was still sitting there waiting and would never even answer. Me place is terrible for Service. I finally just drove off
  • YY
    Ybloc14
    Jan 11, 2026
    1.0
    Fries don't come with any condiments. Used to go all the time until they got proud of their sauces, fries come with nothing at any size and if you get more than 2 sauces aperently any time more costs 50 cents per additional. Hope other companies get more sucess because of it. As it is, food is 1 star because it needs sauces but they don't seem to think it does and terrible online deals

Frequently Asked Questions About Wendy's

Is Lake Stevens Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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