Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Service experiences varied widely; some praised friendly staff while others noted rude or impatient behavior.
Food Quality
Food quality was inconsistent, with reports of cold, greasy, or poorly prepared items, including hair found in food.
Wait Times
Customers frequently complained about long wait times in both drive-thru and dine-in, often exacerbated by understaffing.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
JJ
julia64derocher
Nov 15, 2025
1.0
A little while ago, the staff at this location sold me a coupon book which included a coupon for a $1.99 kids meal. When I went back to use that coupon they refused to honor it and said the kids meal I ordered was too expensive. No where on the coupon did it have a price limit (the kids meal I ordered was about $6), it was not expired, and I read it ahead of time to make sure that I was not outside of any other restrictions. I told them that they were the ones that had sold me the coupon but they didn’t care. I know I’m not talking about a very large amount of money, but it is so incredibly scummy to scam people out of their money during a time when they depend on saving a few dollars like this to feed their families. Even worse they do it under the guise of philanthropy.
KO
Kyle Osborn
Oct 22, 2025
2.0
Went there tonight to get food for the family and was in line for 45 minutes for a mobile order the manager had an attitude practically threw our food at us out the window and still didn’t get our whole order. When we called to ask what we could do no one answered. I did not want to wait another 45 minutes with a cranky toddler in the car nor go in with her
CO
Chanel Orduna
Oct 20, 2025
1.0
Went tonight with my fiancé . Food was good until I had a hair in my mouth when I took a bite🤢🤮. Ew it was so disgusting I literally feel like I have to throw up.
RN
Raymond Nations
Oct 8, 2025
1.0
I never want to be that guy, but after repeated errors, I’m going to be that guy.
I don’t know if it’s just my luck, but the last four times I’ve ordered food here, dine-in or drive through, they consistently mess up my order. First three I got corrected, but after last night, I’m just going to go to BK or Carls Jr. from now on. Ordered a simple Son of Baconator, told them twice NO MAYO (I can’t eat eggs) and add pickle. Drive through attendant also confirmed the same thing twice. The cashier at the pay window confirmed the same thing: no mayo, add pickle. Get my order, drive home, open the wrapper, and what do I see, NO PICKLE, EXTRA FREAKING MAYO. I’ve worked fast food, and it’s not hard to read a gd screen with instructions, even when it’s busy. Don’t know if the crew is new or what, but seeing that a vast majority were teenagers, this repeated screw up really doesn’t surprise me.
AB
Anthony Brozowski
Oct 7, 2025
3.0
I would give it more stars but every time I go there, the french fries are dark and greasy than they should be. They are either not changing the oil properly or leaving them in too long. The sandwich I had was fine. The service was quick and friendly.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lake Stevens, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lake Stevens, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (425) 322-4598.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lake Stevens Wendy’s serve breakfast?
Yes, this Wendy’s location in Lake Stevens, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy’s location?
The drive-thru is open daily from 8:00 AM to 1:00 AM.
Is this Wendy’s location open currently?
Yes, this Wendy’s location in Lake Stevens, WA is currently open and committed to serving customers every day.
Does this Wendy’s serve breakfast?
Yes, this Wendy’s location serves breakfast items including combos, sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery or takeout at this location?
Yes, this location offers delivery and takeout services. You can order via the Wendy’s app or online at order.wendys.com.
What payment methods are accepted at this Wendy’s?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy’s location?
You can contact the location directly at (425) 322-4598 or provide feedback via the Wendy’s Customer Care page or survey links provided online.
Where can I view the menu and pricing for this Wendy’s?
Menu and pricing information is available at https://menu.wendys.com and prices may vary slightly by location.
Are there nearby places of interest I can visit before or after dining at Wendy’s?
Yes, nearby you can visit Rustic Cork Wine Bar for a relaxed dining or wine experience, and IHOP for additional breakfast options.
Are there automotive services close to this Wendy’s for convenience?
Yes, Big O Tires and O'Reilly Auto Parts are nearby, so you can easily take care of car maintenance while grabbing a quick meal.
What wellness and community centers are near this Wendy’s location?
Nearby options include I Spa Lake Stevens for spa services, Hot Yoga Joy of Lake Stevens for wellness, and Creator Zone community center.