Wendy's

3.9
1071 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
819 91st Avenue Ne, Lake Stevens, WA
98258, United States

Hours

Reviews

3.9
1,071 reviews
5 stars
479
4 stars
282
3 stars
146
2 stars
46
1 star
118

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Service experiences varied widely; some praised friendly staff while others noted rude or impatient behavior.

Food Quality

Food quality was inconsistent, with reports of cold, greasy, or poorly prepared items, including hair found in food.

Wait Times

Customers frequently complained about long wait times in both drive-thru and dine-in, often exacerbated by understaffing.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
  • JJ
    julia64derocher
    Nov 15, 2025
    1.0
    A little while ago, the staff at this location sold me a coupon book which included a coupon for a $1.99 kids meal. When I went back to use that coupon they refused to honor it and said the kids meal I ordered was too expensive. No where on the coupon did it have a price limit (the kids meal I ordered was about $6), it was not expired, and I read it ahead of time to make sure that I was not outside of any other restrictions. I told them that they were the ones that had sold me the coupon but they didn’t care. I know I’m not talking about a very large amount of money, but it is so incredibly scummy to scam people out of their money during a time when they depend on saving a few dollars like this to feed their families. Even worse they do it under the guise of philanthropy.
  • KO
    Kyle Osborn
    Oct 22, 2025
    2.0
    Went there tonight to get food for the family and was in line for 45 minutes for a mobile order the manager had an attitude practically threw our food at us out the window and still didn’t get our whole order. When we called to ask what we could do no one answered. I did not want to wait another 45 minutes with a cranky toddler in the car nor go in with her
  • CO
    Chanel Orduna
    Oct 20, 2025
    1.0
    Went tonight with my fiancé . Food was good until I had a hair in my mouth when I took a bite🤢🤮. Ew it was so disgusting I literally feel like I have to throw up.
  • RN
    Raymond Nations
    Oct 8, 2025
    1.0
    I never want to be that guy, but after repeated errors, I’m going to be that guy. I don’t know if it’s just my luck, but the last four times I’ve ordered food here, dine-in or drive through, they consistently mess up my order. First three I got corrected, but after last night, I’m just going to go to BK or Carls Jr. from now on. Ordered a simple Son of Baconator, told them twice NO MAYO (I can’t eat eggs) and add pickle. Drive through attendant also confirmed the same thing twice. The cashier at the pay window confirmed the same thing: no mayo, add pickle. Get my order, drive home, open the wrapper, and what do I see, NO PICKLE, EXTRA FREAKING MAYO. I’ve worked fast food, and it’s not hard to read a gd screen with instructions, even when it’s busy. Don’t know if the crew is new or what, but seeing that a vast majority were teenagers, this repeated screw up really doesn’t surprise me.
  • AB
    Anthony Brozowski
    Oct 7, 2025
    3.0
    I would give it more stars but every time I go there, the french fries are dark and greasy than they should be. They are either not changing the oil properly or leaving them in too long. The sandwich I had was fine. The service was quick and friendly.

Frequently Asked Questions About Wendy's

Is Lake Stevens Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.