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McDonald's

3.1
(1504 reviews)
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Business Details

507 Hwy 9, Lake Stevens, WA
98258, United States
(425) 335-7793
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
507 Hwy 9, Lake Stevens, WA
98258, United States

Hours

Reviews

3.1
1,504 reviews
5 stars
450
4 stars
271
3 stars
230
2 stars
134
1 star
419

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some waiting over 30 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food quality issues, leading to customer frustration.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude behavior and a lack of care in service.

Food Quality

Feedback indicated inconsistent food quality, with many customers receiving cold or stale food, particularly during late hours.

Operational Hours

Customers expressed frustration over the location not being open 24 hours as advertised, often finding it closed during late-night visits.
  • GA
    Gabe Agnew
    Feb 11, 2026
    4.0
    Quick and cheap
  • OO
    Olejio
    Feb 3, 2026
    1.0
    Check your orders carefully. I took my bags and only at home I saw that they mixed up hamburgers and cheeseburgers, and instead of 2 pies they put one!
  • AH
    Al Harris
    Feb 2, 2026
    1.0
    Food always cold and possibly slowest McDonald's I've ever seen.
  • EK
    Emmanuel Boafo-Asare (Kwesib)
    Feb 1, 2026
    3.0
    Ordered a shake and got to the window. They handed me my food no shake. Lady comes back a few mins later and says they don't give shakes past midnight... Weird. Service here hasn't been the best over the last couple of years. Half of the time your are waiting at least 15 mins for food sometimes 30 mins
  • HC
    H C
    Jan 31, 2026
    1.0
    The drive thru line may look like it's moving, but don't be fooled. I was told to park and wait for one single burger and fries. After sitting outside for over 30 minutes being repeatedly asked what I was waiting on by confused employees (not their fault) with no sign of my food, I literally had to leave hungry and go fight the website for a refund later because I couldn't keep waiting.
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Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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