Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
8933 Market Pl Ste L, Lake Stevens, WA
98258-4909, United States
Hours
Reviews
3.6
546 reviews
5 stars
201
4 stars
129
3 stars
79
2 stars
52
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported inconsistent and poor service, with many experiences highlighting rude staff and mistakes in orders.
Food Quality
There were mixed reviews on food quality, with some praising specific items like ice cream and cheese curds, while others complained about incorrect orders and subpar food preparation.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived value, feeling that the cost did not match the quality of food received.
Cleanliness
Some reviews noted cleanliness as a positive aspect, while others reported unsanitary conditions and poor management responses.
Customer Experience
Overall, customer experiences varied widely, with some praising friendly staff and quick service, while others reported negative interactions and management issues.
- AHAlisa HobsonNov 12, 20252.0The service here is so inconsistent but falls mostly on the side of poor. We’ve given it several tries through the last few years but we’ve finally decided we’re done giving them a chance after yesterday’s debacle. Yesterday we went for the Veteran’s Day free medium Blizzard - we went through the drive thru and when we got to the window we were informed they’d made it and rang it up as a small and said they didn’t want to remake it. That should have been our clue to leave but we’d ordered 3 blizzards and it didn’t seem right to have them make them all and us just drive off. We assumed they would give us the one of the smalls for free, but they refused bc it wasn’t a medium. Instead of arguing we paid and sent feedback through the website, just to be told that basically they didn’t care about our experience. I’ve also had them try to refuse to take a cake order because it was “too far in advance” (one week) and find their attitudes to be generally dismissive.
- BBBrandon BixelSep 29, 20251.0Order 2 choco brownie extreme blizzards and them employees at the front counter ran it up correctly. She even asked if our order looked correct. When we got our blizzards they were the wrong kind. We mentioned that they were wrong, and instead of just fixing the issue and saying sorry. The manger and people in the kitchen started to be super rude to the employee and treated her like she was at fault and an idiot, when in fact the manger and whoever made the blizzards were wrong. Idk their names and I wish I asked but treat your employees better because we weren't upset until you started being rude to the girl. Also when the manger or whoever she is, handed us the blizzard she didnt even flip it 90 degrees. I laughed because how pathetic it was.
- TRTanima RalanSep 28, 20255.0Our server remembered our names.
- ASAbhishek SharmaSep 6, 20255.0Everything is perfect next level food and service best staff osm
- KFKrista FoxJul 20, 20255.0Quick and efficient
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Lake Stevens offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and soft-serve ice cream cones.
What are the operating hours of Dairy Queen Grill & Chill in Lake Stevens?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.
Does the Dairy Queen Grill & Chill location in Lake Stevens have a drive-thru service?
Yes, this Dairy Queen location offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill in Lake Stevens family-friendly and accessible?
Yes, the location welcomes families and children, offers booster seats, high chairs, wheelchair accessibility, and has restrooms available.
Can customers order online from Dairy Queen Grill & Chill in Lake Stevens?
Yes, customers can place orders online for pickup through Dairy Queen's official ordering website.
Does Dairy Queen Grill & Chill offer any special deals or mobile app promotions?
Yes, by downloading the Dairy Queen app customers can access exclusive deals and mobile rewards.
Which nearby places can customers visit before or after enjoying Dairy Queen Grill & Chill?
Customers can visit nearby places like Jersey Mike's Subs for more dining options or shop at the AT&T Store and Sherwin-Williams Paint Store for electronics and home improvement needs.
Are there other food options near Dairy Queen Grill & Chill in Lake Stevens?
Yes, nearby dining options include Pizza Hut for pizza and Jersey Mike's Subs for sandwiches, offering more variety after visiting Dairy Queen.
What nearby services are available around Dairy Queen Grill & Chill in Lake Stevens?
Nearby services include several real estate agencies such as Haley Johnson Real Estate and John L. Scott Real Estate, as well as banks like Wells Fargo Advisors and Chase Bank.
Is Dairy Queen Grill & Chill active on social media where I can learn more or contact them?
Yes, Dairy Queen Grill & Chill is on Facebook under the page 'DQ43867' and on Twitter with the handle '@DairyQueen'.