Chipotle Mexican Grill

2.9
388 reviews
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About

Mexican Restaurant
Chipotle Lake Stevens is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2812 90th Ave. NE, Lake Stevens, WA
98258, United States

Hours

Reviews

2.9
388 reviews
5 stars
140
4 stars
33
3 stars
24
2 stars
46
1 star
145

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported inconsistent and often inadequate portion sizes, leading to dissatisfaction with value for money.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and lack of attention.

Food Quality

Several reviews mentioned issues with food quality, including overcooked or bland items, and concerns about freshness.

Hygiene and Cleanliness

Customers expressed concerns about cleanliness, particularly in the dining area and bathrooms, with some noting unsanitary conditions.

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, indicating a need for improved attention to detail.
  • FL
    Fiona Langdon
    5 days ago
    1.0
    My food tasted like only beans, despite having almost every topping in my bowl. My lemonade tasted like Lemon scented cleaner. Unfortunately the only thing I can give them credit for is the queso. Not to mention the staff didn’t have a good attitude when we came to them about our unsatisfactory meal. They laughed at us from the back which is not out of customers view by any means. Don’t get Chipotle from here. Go somewhere else.
  • EF
    Emmanuel mancilla figueroa
    Oct 31, 2025
    1.0
    I asked for extra guacamole and they served me the minimum portion, terrible service more and more expensive and they serve less and less, tomorrow they will give you the empty and more expensive plate
  • MP
    Melanie P
    Oct 30, 2025
    5.0
    Never had been to a Chipotle before. Customer service was amazing! Wish I had gotten the name of the guy who helped me. 11 out of 10 stars!
  • DF
    Daniel Flores
    Oct 14, 2025
    1.0
    Last night I just got out of work and figured I should get some chipotle because I was hungry. I went in and ordered and the person helping me didnt seem so bright but I didn't mind I was just looking forward to my very delicious chicken bowl. I took it home and the first bite tasted like heaven and the rest of the bowl was very good and I enjoyed it till the last bite but then later during the night my stomach began to hurt and I started feeling nauseous. I thought the feeling would go away but it didnt and even after going to school I didnt feel any better. And let's just say I had to visit the bathroom quite a bit🤢😵‍💫. My main point is i think I caught a food born illness from the bowl but I WILL be coming back when I feel better because the food is still gas but I think we just need to work on our hygiene a little.
  • AK
    Amanda Kint
    Oct 11, 2025
    2.0
    I'm really frustrated. I love Chipotle and this is the only location near my home. It's great for getting a healthy meal without having to cook. But I can't keep pretending they get my order right or make it with care. Just tonight, I essentially lost 5$ because they forgot to pack a sauce I ordered and filled my drink with the wrong soda. On multiple occasions I've found entire chunks of meat in my side of guacamole. A) this is gross, b) I am intolerant to a lot of meats, and c) this took up most of the cup and left me with none of the 3 dollar side of guacamole! Really what I'm looking for is resolution and for the store to work on attention to detail and care over speed. I really don't want to stop going here, but I also don't want to keep wasting money.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Lake Stevens?

Chipotle Mexican Grill is located at 2812 90th Ave. NE, Lake Stevens, WA 98258, US.

What are the operating hours of Chipotle Mexican Grill in Lake Stevens?

Chipotle Mexican Grill in Lake Stevens is open daily from 10:45 AM to 11:00 PM.