Taco Bell

3.7
1641 reviews
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Business Details

5650 Martin Way, Lacey, WA
98516, United States
(360) 923-2141
https://locations.tacobell.com/wa/lacey/5650-martin-way.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5650 Martin Way in Lacey. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5650 Martin Way, Lacey, WA
98516, United States

Hours

Reviews

3.7
1,641 reviews
5 stars
643
4 stars
414
3 stars
298
2 stars
99
1 star
187

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food preparation mistakes.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and unprofessional behavior.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others received cold or poorly prepared items.

Speed of Service

Service speed was inconsistent, with some customers noting quick service while others experienced long waits.

Cleanliness

The cleanliness of the location received positive remarks, although some customers noted areas for improvement.
  • KQ
    Kate Quinn
    Dec 30, 2025
    1.0
    When we ordered, they offered us choices of different kinds of meat for our tacos, sour cream, and yummy sounding sauce. We were delighted to have such good service. But then they hit us with the total. There was no itemized list on the board for us to check our order so it wasn’t until we got our receipt that we saw that all of those nice things they offered us cost more money. In no way was that communicated to us. Be aware of any delightful things they offer because they aren’t being nice - they’re trying to get you to unknowingly spend more money.
  • KF
    Knot Fan
    Dec 28, 2025
    1.0
    They got my food completely wrong. In the app you have the option to report it but nothing is done about it.
  • LS
    Lucas Shourds
    Dec 12, 2025
    1.0
    Why can't I just look at a menu and order at the counter? Stupid screens I have to plow through menus instead of just looking at one and making a decision. When my food was dropped the employee took off and had to wait for someone else to come back to get my cup
  • TP
    T P
    Nov 23, 2025
    1.0
    Pushed for extra sour cream, extra chicken and the thing I got barely had anything in it.
  • LR
    Leopoldo Rabatte
    Nov 20, 2025
    1.0
    HORRIBLE CUSTOMER SERVICE! Employees would laugh at disabled people in person and through the drive-thru, they would make fun of people with accents or speech-impediment without muting their microphone. And yes, managers are aware of this.
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Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 5650 Martin Way in Lacey?

Taco Bell at 5650 Martin Way in Lacey is open daily from 7:00 AM to 4:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service during all operating hours.