Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lacey Subway® Restaurant at 5750 Ruddell Rd SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the staff for being friendly, welcoming, and attentive, although there were some reports of unprofessional behavior from individual employees.
Food Quality
Overall, the food quality received mixed reviews; while some customers enjoyed their sandwiches, others reported issues with freshness and preparation.
Cleanliness
The restaurant was frequently noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There were several complaints regarding order accuracy, particularly with online orders, where items were missing or incorrect.
Pricing
Customers expressed concerns about rising prices, with some feeling that the value for money was diminishing.
MM
Meilyn
Feb 6, 2026
5.0
Came here after I left the yelm subway that was infested and really glad I did. Alberto was great, service was friendly and inviting, food also tasted just as great as the service I received here. Even though this place is 45 minutes out of way, will definitely be back again. Place was clean as well.
AA
A A
Jan 17, 2026
1.0
Put in an online order, estimated time for it to be ready was 20 min. When we got there the kid they had working, Anthony, hadn't even started the order and laughed about it and said he wouldnt be starting any time soon. Then made comments about how it was a big order and then folded the receipt and pushed it to the side. Then threatened to cancel our order while we were standing there. MIND YOU, HE WASNT MAKING ANY OTHER CUSTOMERS FOOD AT THE TIME! Most unprofessional crap. Then when we asked for something in writing saying that his manager, Rose, said she would refund the money he refused. Funny thing is he marked the order as picked up in the app but hadn't even started it. This subway may be down the road from our house but I will gladly drive somewhere else so I won't have to deal with that poor customer service. Sucks too because usually the staff there is amazing. But as long as Anthony has a job there, I wouldn't recommend going.
KB
Krystle Boscombe
Nov 26, 2025
5.0
Maria made the best tuna sandwich I have had in a very long time. Every time I go to this location for lunch, they are always so nice. Maria has made my sandwiches a few times now and she hits it out of the park with quality everytime. Thank you again Maria!
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