Sonic Drive-In

3.4
2475 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lacey, WA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7746 Martin Way East for the ultimate SONIC experience!

Location

Sonic Drive-In
7746 Martin Way East, Lacey, WA
98516, United States

Hours

Reviews

3.4
2,475 reviews
5 stars
767
4 stars
561
3 stars
413
2 stars
241
1 star
493

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted filthy restrooms and unsanitary conditions, raising concerns about overall hygiene.

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

The food received mixed reviews, with many customers noting cold, poorly prepared items and issues with freshness.

Staffing Issues

Several reviews mentioned short staffing leading to poor service and operational challenges, including the closure of carhop service.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences with certain menu items.
  • DP
    Damein Pulawa
    2 days ago
    1.0
    Came around 10 pm this night , noticed the employees were sitting down. Went into a stall and as we were deciding on what to order all the lights on the stalls completely shut off. We decided to pull around the drive thru and all the lights were turned off as well. After we pulled off we decided to call and ask if they were open and the lady said they were and we asked why all the lights were turned off when we were ordering and she said and I quote “we all have to take a break”! What company closes their restaurants when employees have to take breaks ?
  • JH
    Joshua Henninger
    Jan 3, 2026
    1.0
    Only use the drive thru and all the employees are rude. Just got a mini blasts and they didnt even fill them up. The girl working the drive thru around 930 pm on 1/2/2026 cut me off while ordering, didnt answer me when I asked if she got all my order, and didnt come to the window until she was ready to hand me the incomplete order.
  • HB
    H B
    Nov 30, 2025
    1.0
    My husband and I went here to enjoy a nice meal and to try something different together. Unfortunately during our visit the restrooms were both so horribly filthy and had no soap at all in the mens restroom. There was not only trash all over in there but the walls, toilet and sink were very filthy as well as if they hadn't been cleaned in a long time. It completely ruined the experience of eating there and made us both question if our food was even being handled properly. Something majorly needs to change at this location! Unfortunately we will not be returning after this experience.
  • DL
    damon lantz
    Nov 27, 2025
    1.0
    Went in at 1120pm and the young lady working the window seemed like we were the biggest inconvenience to her, which was off putting at first until we got to the window and realized she was inconvenienced by her coworker yelling curse words from the back. After we got home my drink was wrong, my food was cooked in old grease, and they burnt both my wives’ wieners.
  • NN
    Nessa
    Nov 25, 2025
    1.0
    I’m sorry but what is this? I asked for a large cup of ice because I’m pregnant and love Sonic’s ice… also I came an hour before closing and they looked closed already? All the lights were off same with the drive through, once I went to the window to pay, they looked like they were putting things away and cleaning up. It took 15-20 minutes for them to make a cheeseburger and some fries… I will be getting my food and ice somewhere else , this sonic sucks!😥