Panera Bread

4.0
1245 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lacey is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1320 Marvin Road NE, Lacey, WA
98516, United States

Hours

Reviews

4.0
1,245 reviews
5 stars
605
4 stars
310
3 stars
139
2 stars
79
1 star
112

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the food quality, citing issues like small portions, lack of freshness, and unappetizing flavors.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Pricing Concerns

Many reviews mentioned that the food is overpriced for the quality and portion sizes offered.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like soups and sandwiches.
  • RJ
    Rik J
    6 days ago
    1.0
    Overpriced. The workers are nice. But it's frustrating trying to pick up an order on a Friday morning. Ordered 1 hr early. Asking for it be ready at a specific time. It was ready 45 mins early that would be nice but now the bagels and coffee aren't hot. Asked to have them sliced. Have to wait for them to get sliced once I get there. Weren't able to communicate via the app that they didn't have the specific bagels I needed. They did give free cream cheese for the wait.
  • SF
    Samantha F
    Nov 6, 2025
    5.0
    I come every morning and evening after work to get my unlimited sips drink and love the staff. The lady in the morning is always so nice and know me. I occasionally get a cookie too which are delicious! Would highly suggest this location.
  • VH
    ven holalkere
    Oct 19, 2025
    1.0
    I ordered a breakfast sandwich with egg and cheese and what received was a tiny sandwich made with cutting a small slice of bread to come up with a tiny sandwich for which I paid $7! This tiny sandwich that I ate in 4 bites reminded me of a Wendy's commercial several decades ago, "Where is the beef"! When I showed the manager this tiny sandwich, she said, "this is PANERA WAY"! And I muttered, "really?".....
  • JL
    J L
    Sep 28, 2025
    1.0
    My kids and I love Panera and when we discovered there was one closer to us, we were thrilled. Nope. We've been two times over the last three months and they've messed up every single order. The first time, they left out a macaroni and all three sides. The second time they left out an entire sandwich. Yes, all these items were on the receipt in the bag. I went back the first time, and they were lovely. The second time, I decided enough was enough. We'll use the Olympia one from here on out. In all our years, no Panera has ever messed up our order and we've visited Paneras all over WA. Sort it out, folks.
  • SC
    SeattleCarBuyer . Com Cash For Cars
    Aug 26, 2025
    5.0
    I don't like this place and I gave it a five-star review just because but really this stuff that they feed you is really not food in this location or any of these locations their bread is actually plastic and not sure why anybody would actually put this type of stuff in their bodies enjoy all the so-called food that they sell you people here hopefully you all wake up and realize one day that it's really not consumable or for human consumption

Frequently Asked Questions About Panera Bread

Does Panera Bread Lacey accept reservations?

No, Panera Bread Lacey does not accept reservations.

What are the opening hours of Panera Bread Lacey?

Panera Bread Lacey is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.