McDonald's

3.5
2074 reviews
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Business Details

520 Sleater Kinney Rd, Lacey, WA
98503, United States
(360) 491-6470
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
520 Sleater Kinney Rd, Lacey, WA
98503, United States

Hours

Reviews

3.5
2,074 reviews
5 stars
672
4 stars
493
3 stars
417
2 stars
181
1 star
311

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions with management.

Order Accuracy

Many customers experienced issues with incorrect orders, requiring multiple attempts to receive the correct items.

Cleanliness

Some customers praised the cleanliness of the restaurant and play area, noting it as one of the cleanest McDonald's they have visited.

Service Speed

While some reviews mentioned fast service, others reported long wait times, particularly in the drive-thru.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing issues like cold items and poorly prepared meals.
  • BB
    Britney Ortiz; Bsweetz
    Nov 6, 2025
    5.0
    #1
  • JK
    Jeff Kasler
    Oct 4, 2025
    4.0
    Food was good. Not used to no person at the counter and ordering on a screen. The Playland was the bomb. Hard to find these anymore.
  • DF
    Dru Faulkner
    Sep 27, 2025
    1.0
    So for starters, the second window worker for drive thru gave me a drink and I asked which one it was and gave me the meanest answer I've ever heard, "why dont you look on the top of the cup where it always is". Then they got my order wrong but I felt super uncomfortable going back be ause I didn't wanna deal with being treated as if I dont belong there. This was 10pm on 9/26/25. Skinny black haired employee working second window needs to be let go cause I promise if this is how they treat me over a question about my soda then it's not the first time they've treated someone like this. Makes me sick.
  • HN
    heidi noble
    Sep 13, 2025
    1.0
    The staff there tonight was very rude and terrible. They forgot half my order. I waited for. I came all the way back from my house. That's 30 minutes away to get The food that they owe me to pretty much thrown into my car. I just can't believe how rude they were. It's very inconsiderate.
  • MP
    Melissa Paulino
    Sep 12, 2025
    1.0
    I was told by the shift manager that they could not help me over the phone for the tiny tan toys. First she said they don’t have numbers, I mentioned that they do. We get what we get in the happy meal and it’s only this McDonald’s that does that. I went to five other McDonalds that helped complete the set.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 520 Sleater Kinney Rd, Lacey, WA?

The regular dining hours are from 7:00 AM to 9:00 PM every day of the week.

Does this McDonald's location offer drive-thru services and what are the hours?

Yes, it offers a drive-thru open daily from 5:00 AM to midnight.