McDonald's

3.5
2086 reviews
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Business Details

520 Sleater Kinney Rd, Lacey, WA
98503, United States
(360) 491-6470
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
520 Sleater Kinney Rd, Lacey, WA
98503, United States

Hours

Reviews

3.5
2,086 reviews
5 stars
677
4 stars
495
3 stars
418
2 stars
182
1 star
314

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, requiring multiple attempts to receive the correct items.

Cleanliness

Some customers praised the cleanliness of the restaurant and play area, noting it as one of the cleanest McDonald's they have visited.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including cold or poorly prepared items, leading to disappointment.

Kiosk Ordering

Customers expressed frustration with the mandatory use of kiosks for ordering, citing difficulties and lack of assistance from staff.
  • LC
    Linsey Cortez
    4 days ago
    1.0
    The food was decent. The staff are extremely disrespectful. I kept my mouth shut and just got my food and went on about my day because why put up an argument and cause a scene. I don’t know whose business this is but they need to retrain the entire staff. More customer service , more respect , more politeness. I can say they did well on making my food
  • TE
    Tim Ewing
    5 days ago
    1.0
    Have come here 3 times in last month. Ordered 1 large French fry well done. Apparently it is rocket science for these workers to make it well done. I don't see a point in them making more then minimum wage if they can't make what the customer orders. All 3 times have been undercooked. Don't waste your time with this location.
  • QT
    Q T
    Dec 15, 2025
    1.0
    Stopped in about 7:30 am for our guilty pleasure of a Bacon Egg and Cheese Biscuits on a road trip up I-5 today. Both my wife and my sandwiches were tepid at best. It's the only thing I ever order and always hot and fresh. First time at this location, not so much.
  • JA
    Jaine Alves
    Nov 24, 2025
    5.0
    Very good
  • SM
    Shelley Mercer
    Nov 24, 2025
    2.0
    They always make my burger wrong with what I want on it.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 520 Sleater Kinney Rd, Lacey, WA?

The regular dining hours are from 7:00 AM to 9:00 PM every day of the week.

Does this McDonald's location offer drive-thru services and what are the hours?

Yes, it offers a drive-thru open daily from 5:00 AM to midnight.