Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect items or stale fries.
Staff Behavior
While some employees were praised for their friendliness, others, including management, were criticized for unprofessional behavior and lack of customer service.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and restrooms, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with the food and service, particularly praising specific staff members for their positive attitudes.