Jimmy John's

4.0

267 reviews

Business Details

Sandwich Restaurant

Jimmy John's

5510 Corporate Center Ln SE, Lacey, WA

98503, United States

Monday10:00 AM - 9:00 PM

Tuesday10:00 AM - 9:00 PM

Wednesday10:00 AM - 9:00 PM

Thursday10:00 AM - 9:00 PM

Friday10:00 AM - 9:00 PM

Saturday10:00 AM - 9:00 PM

Sunday10:00 AM - 9:00 PM

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4.0

267 reviews

5 stars

145

4 stars

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1 star

AI-generated from recent customer reviews

Customers frequently noted slow service, particularly in the drive-thru, contradicting the 'freaky fast' slogan.

While many enjoyed the sandwiches, there were complaints about incorrect orders, missing ingredients, and food safety concerns.

Several reviews highlighted the friendly and helpful nature of the staff, contributing positively to the overall experience.

Many customers felt the prices were high relative to the quality of food, with some comparing it unfavorably to competitors.

PR
Peri Roberts
Dec 23, 2025
1.0
Allergies beware! They get my order wrong consistently, nearly every time. Beach club with NO CHEESE, cut in half. Not even kidding, 2 of the times it had no turkey, literally just lettuce and cucumber and tomato. Today it was all cheese, no avocado or anything. I have stopped trying to give them chances and now assume I will ever get what I ordered here. Waste of money when you are paying for a sandwich you can’t even eat due to allergies. Also, the bread is always undercooked at this location. The downtown Oly location is much better!
KF
Kevin Frost
Dec 18, 2025
2.0
I'm still disappointed that Jimmy Mustard was discontinued. Something missing in my sandwiches since the elimination of Jimmy Mustard. Today was my first sandwich since June. Thinking a break would be a wakeup. NOPE! Bad corporate decision
JM
Jeff Miller
Nov 7, 2025
5.0
I was delayed picking up my order and they called me to make sure I was ok. Top notch humanity, great service and freaky fast sandwiches.
AM
Annalice Marie
Oct 25, 2025
5.0
The rainbow-haired girl makes the best sandwich and is always so sweet
EL
emily lyon
Aug 10, 2025
2.0
20 minutes in the drive through for jimmy John’s is crazy enough. To get my order wrong after all that is crazier. To have to remind the cashier what my order was AND have to remind her to charge my card, is bonkers.