Jamba

4.2
292 reviews

About

Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
1350 Marvin Rd N.E., Lacey, WA
98516, United States

Hours

Reviews

4.2
292 reviews
5 stars
183
4 stars
55
3 stars
15
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and accommodating, others report rude behavior and poor service, particularly from management.

Wait Times

Many customers express frustration with long wait times, especially during busy periods, and some mention issues with order accuracy.

Product Quality

The quality of smoothies is generally well-received, with many customers enjoying the flavors, though there are complaints about inconsistency in preparation and pricing.

Cleanliness

The establishment is often noted for being clean and well-kept, contributing positively to the overall customer experience.

Operational Issues

Customers have reported issues with store hours not matching posted times and the challenges posed by the new self-service kiosks.
  • RI
    Rabecca Isanhart
    Oct 27, 2025
    5.0
    I’ve been here twice and each time the experience is great and the chunky strawberry bowl is even better! It’s my go to. ❤️
  • JT
    Jake Tapani
    Oct 26, 2025
    1.0
    Worse than emarald city smoothie. Closed 35 minutes before they say they close.
  • ER
    Elisabeth Rodriguez
    Oct 26, 2025
    1.0
    Tried to stop in on Oct 26th. Unfortunately they were closed. Called and they answered to tell me they’ve been closed due to the weather. A little rain had them closed all day. So disappointing.
  • BM
    Brenda Millin
    Oct 5, 2025
    2.0
    DJ has terrible customer service skills. He was very rude.
  • MM
    Myles Morrill
    Aug 6, 2025
    5.0
    Don't listen to the one-off customers. 🙄 I LITERALLY come here daily for lunch, a minimum of 5 days a week, as I work across the street and live close by, and love smoothies. 😁 The whole crew here does awesome. 👍 The wait times are only longer when it's hot out, because everyone wants a smoothie when it's hot out. Obviously. That's just common sense. 😒 Everyone has bad days, but generally speaking, this location is fire. 🔥 Again, don't worry what the one-stars are whining about. You'll be fine. Promise. 😂 These guys are legit. 🤘

Frequently Asked Questions About Jamba

What are the operating hours for Jamba in Lacey Marketplace?

Jamba in Lacey Marketplace is open daily from 8:00 AM to 7:30 PM.

What types of services does Jamba in Lacey offer?

Jamba offers online ordering, delivery, rewards, and gift cards.