Business Details
About
Juice ShopJamba
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.
Location
Hours
Reviews
4.2
294 reviews
5 stars
183
4 stars
55
3 stars
16
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers report rude or dismissive staff, while others praise friendly and helpful employees.
Wait Times
Many customers experienced long wait times, especially during busy periods, leading to frustration.
Product Quality
While some customers enjoy the smoothies and find them delicious, others have noted inconsistencies in preparation and quality.
Pricing
Several reviews mention that prices have increased significantly, leading to perceptions of being overpriced.
Cleanliness
The establishment is generally reported as clean, but there are occasional mentions of unsanitary conditions outside.
- JAJohn Arne2 days ago3.0Literally can't place an order without using the kiosk. Questions went unanswered. Worked at Jamba juice in Seattle during highschool and the atmosphere was completely outgoing and welcoming. This place is like a morgue. Also if the manager actually cared about their store, they would clean the place up. The walls need to be repainted the floor needs to be sweeped and the trash needs to be picked up.
- JPJ PJan 5, 20261.0I’ve been a loyal customer at this Jamba Juice for many years, spending roughly $500–$1,000 annually, and this was by far the worst experience I’ve had. When I walked in, the manager immediately told me, “I have 17 drinks to make—you can order on the kiosk or come back later.” I explained that I couldn’t use the kiosk due to multiple substitutions. While the wait itself was fine, his tone was dismissive from the start. After my drinks were made, there was extra left over—as there usually is when you pay for add-ins like extra protein and matcha energy. He was about to throw it away, so I asked if I could have it since we paid for those ingredients. He said I’d need to buy another cup for $0.50, which was fine. I simply mentioned that Jamba used to have larger cups for this purpose. He flatly told me they had never had larger cups and insisted I was wrong. I explained I’ve been ordering the same drink for nearly 20 years and remembered the larger styrofoam cups. His response was, “I feel sorry for anyone who’s been ordering the same drink for 20 years,” followed by another comment implying the ingredients aren’t what they used to be and then, “Have a nice day, ma’am.” That comment was unnecessary, disrespectful, and unprofessional. I was genuinely shocked and just took my drinks and left. Unfortunately, this experience was enough for me to take my business across the street to Emerald City Smoothie going forward. Customer service matters—especially from management.
- RIRabecca IsanhartOct 27, 20255.0I’ve been here twice and each time the experience is great and the chunky strawberry bowl is even better! It’s my go to. ❤️
- JTJake TapaniOct 26, 20251.0Worse than emarald city smoothie. Closed 35 minutes before they say they close.
- ERElisabeth RodriguezOct 26, 20251.0Tried to stop in on Oct 26th. Unfortunately they were closed. Called and they answered to tell me they’ve been closed due to the weather. A little rain had them closed all day. So disappointing.
Frequently Asked Questions About Jamba
What are the operating hours for Jamba in Lacey Marketplace?
Jamba in Lacey Marketplace is open daily from 8:00 AM to 7:30 PM.
What types of services does Jamba in Lacey offer?
Jamba offers online ordering, delivery, rewards, and gift cards.
Where is Jamba located in Lacey, WA?
Jamba is located at 1350 Marvin Rd N.E., Ste. F, Lacey, WA 98516.
What types of food and drinks does Jamba provide?
Jamba provides freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made from premium ingredients without artificial flavors or preservatives.
Can I order from Jamba online or via app?
Yes, you can order online through their website or download the Jamba Juice app for convenient ordering.
Does Jamba offer in-store pickup and delivery?
Yes, Jamba offers both in-store pickup and delivery services.
What are some nearby food options around Jamba in Lacey Marketplace?
Nearby food options include Taco Del Mar, L&L Hawaiian Barbecue, Cold Stone Creamery, Shari's Restaurant, Panda Express, Dairy Queen, and McDonald's, providing a variety of cuisines from Mexican to Hawaiian to fast food and ice cream.
Are there any nearby health services close to Jamba?
Providence ExpressCare - Lacey Marketplace Urgent Care is located nearby for urgent medical care needs.
Where can I go for beauty and personal care near Jamba in Lacey Marketplace?
You can visit Desert Sun Tanning Salons, Desert Sun Tan Lacey, or Great Clips for tanning and hair care services nearby.
How can nearby places like AM Cleaners and UPS Store be useful when visiting Jamba?
AM Cleaners offers laundry services and the UPS Store provides shipping and printing services, which are convenient for customers who might want to handle errands before or after visiting Jamba in Lacey Marketplace.