Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.
Feedback on customer service is mixed; while some customers praise the staff for being friendly and accommodating, others report rude behavior and poor service, particularly from management.
Wait Times
Many customers express frustration with long wait times, especially during busy periods, and some mention issues with order accuracy.
Product Quality
The quality of smoothies is generally well-received, with many customers enjoying the flavors, though there are complaints about inconsistency in preparation and pricing.
Cleanliness
The establishment is often noted for being clean and well-kept, contributing positively to the overall customer experience.
Operational Issues
Customers have reported issues with store hours not matching posted times and the challenges posed by the new self-service kiosks.
RI
Rabecca Isanhart
Oct 27, 2025
5.0
I’ve been here twice and each time the experience is great and the chunky strawberry bowl is even better! It’s my go to. ❤️
JT
Jake Tapani
Oct 26, 2025
1.0
Worse than emarald city smoothie. Closed 35 minutes before they say they close.
ER
Elisabeth Rodriguez
Oct 26, 2025
1.0
Tried to stop in on Oct 26th. Unfortunately they were closed. Called and they answered to tell me they’ve been closed due to the weather. A little rain had them closed all day. So disappointing.
BM
Brenda Millin
Oct 5, 2025
2.0
DJ has terrible customer service skills. He was very rude.
MM
Myles Morrill
Aug 6, 2025
5.0
Don't listen to the one-off customers. 🙄
I LITERALLY come here daily for lunch, a minimum of 5 days a week, as I work across the street and live close by, and love smoothies. 😁
The whole crew here does awesome. 👍
The wait times are only longer when it's hot out, because everyone wants a smoothie when it's hot out. Obviously. That's just common sense. 😒
Everyone has bad days, but generally speaking, this location is fire. 🔥
Again, don't worry what the one-stars are whining about. You'll be fine. Promise. 😂
These guys are legit. 🤘
What are the operating hours for Jamba in Lacey Marketplace?
Jamba in Lacey Marketplace is open daily from 8:00 AM to 7:30 PM.
What types of services does Jamba in Lacey offer?
Jamba offers online ordering, delivery, rewards, and gift cards.
Where is Jamba located in Lacey, WA?
Jamba is located at 1350 Marvin Rd N.E., Ste. F, Lacey, WA 98516.
What types of food and drinks does Jamba provide?
Jamba provides freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made from premium ingredients without artificial flavors or preservatives.
Can I order from Jamba online or via app?
Yes, you can order online through their website or download the Jamba Juice app for convenient ordering.
Does Jamba offer in-store pickup and delivery?
Yes, Jamba offers both in-store pickup and delivery services.
What are some nearby food options around Jamba in Lacey Marketplace?
Nearby food options include Taco Del Mar, L&L Hawaiian Barbecue, Cold Stone Creamery, Shari's Restaurant, Panda Express, Dairy Queen, and McDonald's, providing a variety of cuisines from Mexican to Hawaiian to fast food and ice cream.
Are there any nearby health services close to Jamba?
Providence ExpressCare - Lacey Marketplace Urgent Care is located nearby for urgent medical care needs.
Where can I go for beauty and personal care near Jamba in Lacey Marketplace?
You can visit Desert Sun Tanning Salons, Desert Sun Tan Lacey, or Great Clips for tanning and hair care services nearby.
How can nearby places like AM Cleaners and UPS Store be useful when visiting Jamba?
AM Cleaners offers laundry services and the UPS Store provides shipping and printing services, which are convenient for customers who might want to handle errands before or after visiting Jamba in Lacey Marketplace.