Dairy Queen Grill & Chill

4.1
670 reviews
Get DirectionsCallWebsite

Business Details

4545 Yelm Hwy SE, Lacey, WA
98513, United States
(360) 706-2109
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4545 Yelm Hwy SE, Lacey, WA
98513, United States

Hours

Reviews

4.1
670 reviews
5 stars
357
4 stars
164
3 stars
80
2 stars
26
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers noted a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Order Accuracy

There were frequent complaints about incorrect or incomplete orders, leading to customer dissatisfaction.

Food Quality

While many enjoyed the food, there were significant complaints about the quality and portion sizes, particularly for certain items.

Cleanliness

The establishment was generally reported as clean, although some customers noted unpleasant odors.

Pricing Concerns

Several reviews mentioned that the prices were perceived as high relative to the portion sizes and quality of food.
  • PS
    Polar Shift7711
    Oct 29, 2025
    3.0
    I stopped coming here, but every time I’ve gone through the drive-through I’ve always been asked if I want my change. Customers are entitled to their change. This is basic cash handling. When I tell them I do in fact, want my change they seem irritated and tell me they have to reopen up the register. They seem put out by this. You definitely shouldn’t close the register assuming that people don’t want their change.
  • PB
    Pete Brady
    Sep 26, 2025
    5.0
    I got a cookie dough, blizzard, and it was really good.
  • ZZ
    Zackary
    Sep 8, 2025
    5.0
    Food is up to spec, and the drive through is lightning fast! Good service all around.
  • FV
    Fi Vakarian
    Sep 7, 2025
    2.0
    Good food, but they consistently have parts of orders wrong or missing entirely. Also, they've started asking whether I want a large upgrade/extra toppings for absolutely everything which makes it harder to order.
  • IK
    Ivan Kralovensky
    Aug 22, 2025
    1.0
    I paid $7 for a large cone. It was the size of my towns cones that they sell for one buck. Tenino eagans has just as good of core cream and shakes. $1 cones and bigger.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Lacey, WA offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill during weekdays?

From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM.