Business Details
About
Mexican Restaurant
Chipotle Summerwalk Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
189 reviews
5 stars
77
4 stars
23
3 stars
23
2 stars
16
1 star
50
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers frequently reported unprofessional behavior from management, including belittling staff and ignoring customers.
Portion Sizes
Many reviews highlighted inconsistent and small portion sizes, leading to dissatisfaction among customers.
Food Quality
There were numerous complaints about food quality, including undercooked rice, cold food, and instances of food poisoning.
Service Experience
While some customers praised friendly staff, many others experienced poor service, including long wait times and incorrect orders.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, including dirty surfaces and unwashed hands.
- LSLuis SanchezNov 9, 20251.0So I stop the other day to have dinner with my wife and my mom, I used to do food deliveries and I can recalled the food was looking good decent and was going to treat my 2 girls to a nice meal. Sorry but not sorry the meats were dried the servers were stingy whit the serving portions I'm not sure what's going onnot going back that's for sure.
- JJjimjiOct 27, 20251.0hardest rice in the pnw
- TGTodd GreenOct 7, 20253.0I think it's a little too spicey for me. Other than that it was good
- LLLynnSep 18, 20251.0I frequent this establishment because it is close to my house and I love Chipotle. Someone needs to do something about their manager. These employees are constantly belittled, scolded and laughed at by their manager who is always on her personal device ingnoring over worked staff. She’s a Hispanic named Cynthia, Cece or something close to that. I have seen a small boy in the restaurant unsupervised multiple times that staff referred to as the managers son. He will run around and into the kitchen/ prep areas while the mom/ manager ignores him. I have heard staff beg for hours and she just laugh at them and tell them no. My last visit she reprimanded a young girl making the order in front of me so bad she looked like she was going to cry. Like I said I frequent this establishment multiple times per week because it’s within walking distance from my home but I will no longer support Chipotle if they condone frequent mismanagement and open abuse of their staff. Looking through comments I’m not the only one who has had this experience with her while at Chipotle.
- NVNohelia ValleAug 27, 20251.0Every time I place a pick up order, there’s always one or more things wrong with it. It’s either missing stuff or just completely wrong. I’ve always waited up to 10 mins for my order when it was already suppose to be ready. They’re sparse with the protein portions. I can go on and on but it seems like everyone has the same issues with this location. If you’re going to purchase a meal, I suggest you order in person, not online AND triple check your meals!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Summerwalk Village in Lacey, WA?
Chipotle Mexican Grill at Summerwalk Village is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lacey?
It is located at 5116 Yelm Hwy SE, Summerwalk Village, Lacey, WA 98503.
What type of food does Chipotle Mexican Grill offer at this location?
They offer customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.
How can I order food online from Chipotle Mexican Grill in Lacey?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill at Summerwalk Village welcome LGBTQ customers?
Yes, this location is welcoming to LGBTQ customers.
Is Chipotle Mexican Grill at 5116 Yelm Hwy SE currently open?
Yes, the restaurant is currently open.
What is the contact phone number for Chipotle Mexican Grill in Lacey?
The phone number is +1 360-339-4611.
Which nearby places can I visit before or after dining at Chipotle Mexican Grill in Summerwalk Village?
Nearby places include Redbox for movie rentals, Walmart Neighborhood Market for grocery shopping, and the PostalAnnex+ for mailing and shipping needs.
Are there other food options close to Chipotle Mexican Grill at Summerwalk Village?
Yes, nearby food options include Jersey Mike's Subs for sandwiches, LaBoba Milk Tea & Coffee for bubble tea, and Farrelli's Wood Fire Pizza for pizza lovers.
Can I find health and personal care services near Chipotle Mexican Grill in Lacey?
Yes, services nearby include Posh Nails Bar Lacey for nail and massage treatments, Lacey Modern Dentistry, and MultiCare Indigo Urgent Care for medical needs.