Chipotle Summerwalk Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported mixed experiences with service, highlighting both friendly staff and instances of rude management.
Portion Sizes
Many reviews mentioned consistently small portion sizes, leading to dissatisfaction among customers.
Food Quality
Feedback on food quality was varied, with some praising freshness while others reported issues like cold food and undercooked rice.
Management Issues
Several customers expressed concerns about poor management practices affecting staff morale and customer service.
Online Orders
Numerous complaints were made about online orders being incorrect or incomplete, suggesting a need for better order management.
DR
Debra Riggle
4 days ago
5.0
Good was ready and hot when I got there
AP
Amber Perras
Dec 23, 2025
5.0
The new red sauce/meat is fantastic and the staff were super nice and friendly 👌 also the portions were huge I transfered it to a different bowl to mix
AP
Austin Player
Dec 19, 2025
5.0
The A team working tonight. They should be promoted to corporate and teach all the other stores how it’s done.
KL
Kennedy Lee
Dec 6, 2025
1.0
My food is literally always cold when I go here
LS
Luis Sanchez
Nov 9, 2025
1.0
So I stop the other day to have dinner with my wife and my mom, I used to do food deliveries and I can recalled the food was looking good decent and was going to treat my 2 girls to a nice meal. Sorry but not sorry the meats were dried the servers were stingy whit the serving portions I'm not sure what's going onnot going back that's for sure.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Summerwalk Village in Lacey, WA?
Chipotle Mexican Grill at Summerwalk Village is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lacey?
It is located at 5116 Yelm Hwy SE, Summerwalk Village, Lacey, WA 98503.
What type of food does Chipotle Mexican Grill offer at this location?
They offer customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.
How can I order food online from Chipotle Mexican Grill in Lacey?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Does Chipotle Mexican Grill at Summerwalk Village welcome LGBTQ customers?
Yes, this location is welcoming to LGBTQ customers.
Is Chipotle Mexican Grill at 5116 Yelm Hwy SE currently open?
Yes, the restaurant is currently open.
What is the contact phone number for Chipotle Mexican Grill in Lacey?
The phone number is +1 360-339-4611.
Which nearby places can I visit before or after dining at Chipotle Mexican Grill in Summerwalk Village?
Nearby places include Redbox for movie rentals, Walmart Neighborhood Market for grocery shopping, and the PostalAnnex+ for mailing and shipping needs.
Are there other food options close to Chipotle Mexican Grill at Summerwalk Village?
Yes, nearby food options include Jersey Mike's Subs for sandwiches, LaBoba Milk Tea & Coffee for bubble tea, and Farrelli's Wood Fire Pizza for pizza lovers.
Can I find health and personal care services near Chipotle Mexican Grill in Lacey?
Yes, services nearby include Posh Nails Bar Lacey for nail and massage treatments, Lacey Modern Dentistry, and MultiCare Indigo Urgent Care for medical needs.