Business Details
About
Mexican Restaurant
Chipotle South Lacey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
259 reviews
5 stars
79
4 stars
36
3 stars
23
2 stars
25
1 star
96
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about small portion sizes and inadequate servings, often feeling cheated for the price paid.
Food Quality
Several reviews highlighted issues with food quality, including cold food, over-salted dishes, and instances of foodborne illness.
Service Issues
Customers reported poor service experiences, including unhelpful staff, incorrect orders, and a lack of communication regarding menu items.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits.
- SSsalDec 11, 20253.0This was the smallest burrito I have ever received from Chipotle. They did me dirty. Barely a full scoop of rice. This genuinely looks like a kids meal portion. (coke for scale) Service is always good though! However the layout of the store and parking lot is awful.
- SWsimon weissNov 25, 20254.0Chipotle is my favorite fast food. In general my experience was good, but something in my burrito bowl was way over salted. I hope they see this and check the salt levels of each dish. I got brown rice, just a tad of pinto beans, chicken, fajita veggies, pico, corn salsa. I suspect it is the fajita veggies or brown rice.
- DCDaniel CliveNov 20, 20251.0Whenever last night to get food before work. I witnessed a young worker blow his nose and immediately put gloves on after no washing hands 🤮. Next the person who made my order and watched me pay but before he was done the cashier walked away, rather than hand me my food he slams it on the counter out of reach where it sat for a couple minuets till the cashier handed it to me. On top of all this the steak wasn't cooked all the way and the food was ice cold. This was my FIRST AND LAST time eating at this establishment
- SMSariah MenaNov 17, 20251.0I have not taken one bite. This is my “salad” with zero lettuce.. thanks a lot guys.
- SJScott JohnsonNov 9, 20251.0Apperently reading the Chipotle coupon is above the manager Eliots abilities... Topping of Queso or Side of Queso mean different things Stay away.. Staff here scoop less and lie to you about what Chipotle rewards are
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill South Lacey located?
Chipotle Mexican Grill South Lacey is located at 4002 Pacific Ave SE, Lacey, WA 98503, USA.
What are the operating hours of Chipotle Mexican Grill South Lacey?
Chipotle Mexican Grill South Lacey is open daily from 10:45 AM to 11:00 PM.
What type of food does Chipotle Mexican Grill South Lacey serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I order food from Chipotle Mexican Grill South Lacey online?
You can order online via the Chipotle website at https://order.chipotle.com/ or through the Chipotle mobile app available on the App Store.
Does Chipotle Mexican Grill South Lacey have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What is the contact number for Chipotle Mexican Grill South Lacey?
You can contact Chipotle South Lacey at +1 360-539-3227.
Are there other places to eat near Chipotle Mexican Grill South Lacey?
Yes, nearby restaurants include Five Guys, MOD Pizza, Jim Bob's Chuck Wagon, and Taqueria Uruapani, offering a variety of American, pizza, and taco options.
What automotive services are available near Chipotle Mexican Grill South Lacey?
Nearby automotive services include Thurston County Transmission, Tire Dogs Inc., Midas (oil change), O'Reilly Auto Parts, and Jumpstarts and Lockouts for tire, repair, and locksmith needs.
Are there any health or wellness facilities near Chipotle Mexican Grill South Lacey?
Yes, nearby health services include Banfield Pet Hospital, Smiles 4 Kids pediatric dentist, Smiles 4 Kids general dentistry, and Concentra Urgent Care for medical needs.
What social media channels can I follow Chipotle Mexican Grill South Lacey on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube for updates and offers.