Business Details
About
Mexican Restaurant
Chipotle Lacey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
885 reviews
5 stars
448
4 stars
189
3 stars
88
2 stars
42
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising staff while others noted rudeness and poor management.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, bland flavors, and food safety concerns.
Cleanliness
Numerous customers mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Portion Sizes
Several reviews indicated dissatisfaction with portion sizes, often describing them as small or insufficient.
Staffing Issues
A recurring theme was the lack of adequate staffing, leading to long wait times and unpreparedness during busy hours.
- TPTayler Powell2 days ago1.0If you’re going to be open till a certain time you should have food available
- DCDaniel Clive5 days ago1.0Food was cold. I watched an employee blow his nose didn't wash his hands.Put on gloves and start handling rice. After my Food was done instead of handing me my burrito.He waited on his co-worker to come up.Put it in a bag and hand it to me.Took an extra three minutes that was unnecessary
- JJJamalNov 16, 20251.0Wow, the quality of your food has went waaaaay down hill. I'm glad Qdoba is opening a store nearby because this is NOT it.
- WKWill KoznarskyNov 4, 20255.0This is the best Chipotle I have ever been to! There is an amazing manager there named Gracie and she is an incredibly nice lady. No matter how busy the store is, she always has the best attitude! 10/10 recommend going here!
- RMriley mortonOct 30, 20255.0They were SLAMMED at dinner tonight, and running a touch behind, but everyone kept their cool and service remained pretty good RESPECT for a well managed team
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Lacey offer?
Chipotle Lacey offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Lacey?
Chipotle Lacey is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Lacey offer pickup and delivery services?
Yes, Chipotle Lacey offers both in-store pickup and delivery services.
How can I place an order online for Chipotle Mexican Grill in Lacey?
You can order online through the Chipotle app available on Apple's App Store or by visiting their order website at https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Lacey, WA?
Chipotle Lacey is located at 1177 Marvin Rd NE, Thurston, Lacey, WA 98516.
Can I contact Chipotle Lacey via email or phone?
Yes, you can email them at WA.2595.Lacey@chipotle.com or call their main phone number at +1 360-438-1022.
What types of payment and services does Chipotle Lacey offer?
Chipotle Lacey accepts credit cards, offers gift cards, catering services, online orders, and delivery through various marketplaces.
Are there nearby places where I can grab coffee before or after dining at Chipotle Lacey?
Yes, Starbucks is located nearby, making it convenient to grab coffee before or after your visit to Chipotle Lacey.
What other Mexican food options are available near Chipotle Lacey?
Nearby, you can find Mexican Food El Itacate, a food truck offering Mexican cuisine, providing additional options for Mexican food lovers.
Are there financial services close to Chipotle Mexican Grill in Lacey?
Yes, nearby financial services include Timberland Bank, Western Union, TwinStar Credit Union, BECU Credit Union, and Bank of America, which can be convenient for various banking needs during your visit.