Arby's

3.9
1522 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
532 Sleater-kinney Rd, Lacey, WA
98503, United States

Hours

Reviews

3.9
1,522 reviews
5 stars
645
4 stars
436
3 stars
226
2 stars
85
1 star
130

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others found them cold or lacking in flavor.

Service Issues

Numerous complaints about rude staff and slow service, particularly during busy times.

Cleanliness

Inconsistent cleanliness reported; some customers noted clean dining areas while others mentioned dirty restrooms and messy environments.

Value for Money

Customers expressed concerns about high prices and perceived low value for the quality of food received.
  • OB
    Oliver Brown
    Jan 1, 2026
    1.0
    Went to the drive thru to get a couple sliders for a snack. Was in complete shock that the once dollar menu item was now almost 6.50. Confused at how an item jumped so much in price I just googled the subject figuring I can't be the only one who has noticed this. After a little bit a research I discovered that online on Arbys website if you order from the same location they are 2.99. How can an item be both 2.99 and 6.50 that's litterally a more than double price difference. It definitely gave me a weird vibe that someone is trying to scam. Because they were other items on the menu with a ove 100% price difference.
  • RB
    Robert B
    Dec 18, 2025
    5.0
    The service was a little slower than expected but then again you know the food is fresh and not sitting under warming lights or other devices. The food was excellent as expected and reasonably priced.
  • DP
    Dr. Practice
    Nov 11, 2025
    3.0
    Okay so full disclosure, I don't eat fast food out a lot. However, I am one of those people that actually enjoys McDonald's. I think most the time while of course it's not great food, McDonald's is hot, tasty, and filling. Aside from that, the only other fast food place I generally will go is Taco Bell or Chick-fil-A. Again, these are restaurants that generally are pretty good at providing consistently hot food that taste good and is filling. Obviously I appreciate In-N-Out Burger but they're also nowhere near here. This is the first time I have been to Arby's in years. I went because it's veterans Day and they were offering a free roast beef sandwich. Full disclosure. I would actually love to have gone to Red Lobster. Probably the best choice for lunch for a veterans Day meal but I just didn't have the time. When I came in the restaurant was obviously in disarray and dirty. You could tell the people working behind the counter were not with it, and struggling and it wasn't that busy. I waited in line for at least 7 minutes in a very not crowded restaurant, then I asked the person behind the counter if I could have the veterans Day free roast beef sandwich, some jalapeno poppers, and a soda. I always purchase something I'm not going to just take free you food. The sandwich was okay. Actually the poppers were probably better. What I thought was really sad was there was a gentleman there who was I think getting a refill or something who was also a veteran and he was told that they didn't have the free veterans food by whoever served him earlier. If you're going to do veterans specials, which is awesome you should, you should also make sure all of your people know about it.
  • FH
    Fred Herbert
    Oct 27, 2025
    5.0
    Food is great, parking lot is a bit sketchy but I love the Roast beef sandwiches
  • TM
    Tyrell Meyer
    Oct 15, 2025
    1.0
    Rude employees. Act like they're too busy to even address you or let you know they would be a minute. Food takes forever even when it wasn't busy at all.