This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream ShopDessert Shop
The Totem Lake Village redevelopment is completely game-changing, bringing so much life to our community, and we are honored to open here along with a swarm of incredible chefs. We are looking forward to sharing our ever-changing flavors, stories, and incredible new ice cream adventures with our friends and neighbors. Our first ever standalone shop features an outdoor fire pit for an extra special space to enjoy our unique and delicious treats with friends and family. Join us for a special treat at our ice cream shop in Kirkland.
Location
Hours
Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 11:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.