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Weirdly rude. Had a small discrepancy with my food, they hadn't included my chicken nuggets. We had two cokes, two fries, one box of nuggets- so clearly there is a missing nugget. Manager(?) (man in a blue shirt and tie) was immediately defensive and rude after I calmly said "I think we're missing a 10-piece". Zero attempt at professionalism, immediately went to behaving like trash. I calmly explained that I had ordered two meals, as illustrated by the fact that I had two meals, but only one box of nuggets. This grown man rolls his eyes at me, throws his hands up like a kid having a temper tantrum and slams the window. Behind him some woman inside yelled "You aint had no ten piece". After a wait, the window re-opened and a hand shoved a box of chicken nuggets towards me wordlessly.
I left confused, doubting myself, doubting reality. Why are people so rude these days? Why do people default to conflict? I wasn't trying to be disrespectful, I wasn't trying to finesse food from them, I was just a customer missing a box of chicken nuggets.
CC
Chewy Chong
Mar 29, 2026
1.0
Don't usually write reviews but I am bummed out about where McDonald's is headed. First time in years I came back to one and this was my experience.
1. The app didn't work and put the order into Oklahoma. App crashed and had to reinstall. Can't find the Oklahoma order so that's now a customer service call. :(
2. Big arch was not my thing. Glad I tried it though.
3. They wanted 50c for a refill. I paid almost $14 for a meal and yet ...
DW
Diana Wandel
Mar 25, 2026
2.0
We had to park and wait for a chicken sandwich. After 10 minutes I went inside and asked about our food the lady just said his coming we are waiting on the chicken and walked away before I could ask for it drinks at least.
BB
Beautiful BLESSINGS
Mar 19, 2026
1.0
Dylan the manager working the shift at 3:45pm was very rude, very unprofessional and Sarcastic, i told her my order and she acted as though she didn’t hear me, she wanted to engage in a confrontation but I just ignored her and drove away..Im really shocked because I have never experienced this type of customer service from this location! She worked 3:47 pm on the 19th. She was working the drive through.
What are the general opening hours for McDonald's in Kirkland, WA?
The McDonald's in Kirkland is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and has extended hours on Friday and Saturday.
Is McDonald's Kirkland location open for delivery and what are the delivery hours?
Yes, delivery is available. Delivery hours are 6:00 AM to midnight on Monday, 5:00 AM to 1:30 AM Tuesday to Thursday and Sunday, 5:00 AM to 3:59 AM on Friday, and 4:00 AM to 3:59 AM on Saturday.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, the drive-thru is available. Hours are 5:00 AM to 1:30 AM Monday to Thursday and Sunday, 5:00 AM to 4:00 AM on Friday, all day on Saturday.
What payment options does McDonald's Kirkland accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered by the McDonald's Kirkland location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's Kirkland located?
It is located at 8515 124th Ave NE, Kirkland, WA 98033, USA.
How can customers order from McDonald's Kirkland online or through an app?
Customers can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald’s App available on Apple App Store and Google Play Store.
Is there a nearby fitness center where customers can go before or after their visit to McDonald’s?
Yes, Kutting Edge Fitness is nearby for fitness activities before or after your meal at McDonald's.
What nearby restaurants are close to McDonald's Kirkland that customers might also want to visit?
Nearby restaurants include Thai Wisdom and Yang's Dumpling House, offering Thai and Chinese cuisine options respectively.
Are there nearby services such as salons or wellness centers close to McDonald's Kirkland?
Yes, 85th Street Salon and Jade Spring Wellness Center are nearby for hair care and wellness services.
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