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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

2.9
(169 reviews)

Business Details

12305 120th Ave NE, Kirkland, WA
98034, United States
(425) 580-8800

About

Sandwich Restaurant

Location

Jimmy John's
12305 120th Ave NE, Kirkland, WA
98034, United States

Hours

Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:00 PM
Saturday10:30 AM - 9:00 PM
Sunday10:30 AM - 9:00 PM

Reviews

2.9
169 reviews
5 stars
45
4 stars
31
3 stars
15
2 stars
17
1 star
61
  • ML
    Mike Lotus
    Apr 4, 2026
    1.0
    very rude worker, I came to sqm to order a sandwich at 8:45 I gave her 50$ she said she can't accept money in that amount I went to the car and took a 20$ bill when I came back in a few minutes she told me that they packed the bread so she can't serve me when I was leaving I saw her laughing. Anyone who reads these comments I want to say to bypass this place and save your money I can get much better service
  • A2
    Amphion 22
    Apr 3, 2026
    1.0
    I've gone to this location several times and they never get my order correct. The staff can be very hit or miss some are friendly but others not so much. Out of all the jimmy johns I've went to this particular one seems to struggle with order accuracy the most.
  • BB
    Bailey
    Mar 2, 2026
    1.0
    I placed a delivery order for two sandwiches, but only one was delivered. When I called to let them know, there was no apology and I was told it would take a while to bring the missing sandwich because their driver had six other orders ahead of mine. After waiting over an hour with no update, I called again. They didn’t answer until my third attempt, which was from a different number. At that point, I was told they had actually run out of bread and wouldn’t be able to deliver the second sandwich after all. I was also told they were too busy cleaning in the back to call and inform me. The lack of communication and follow-through was extremely frustrating. This was unacceptable customer service and I will not be returning to this location.
  • CC
    Christopher
    Feb 16, 2026
    1.0
    Ordered online. Came in 15 mins later, and the employees were just sitting and talking. I told them I made an online order, and the proceeded to keep talking while taking 10mins to make two sandwiches.
  • KG
    Katelyn Gonzalez
    Feb 11, 2026
    1.0
    Showed up at 8:35 and doors are locked with lights off, but you can see workers chatting in the back. They close at nine. This is unacceptable and unprofessional. Do not recommend.

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