McDonald's

3.6
1717 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8515 124th Ave NE, Kirkland, WA
98033, United States

Hours

Reviews

3.6
1,717 reviews
5 stars
631
4 stars
384
3 stars
304
2 stars
133
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, missing items, and unsatisfactory portion sizes.

Cleanliness

Customers noted that the restaurant was not consistently clean, with sticky tables and unsanitary conditions reported.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their kindness and professionalism, as well as the overall food quality on certain occasions.
  • DL
    David Lariviere
    1 day ago
    1.0
    Total ripoff. I hate mcdonalds these days. Might as well sit down at applebees or somewhere for these prices. I hope this particular franchise location goes out of business.
  • AB
    Austin Baker
    5 days ago
    1.0
    Meriam needs to get demoted to team member. Terrible customer service talking to me like I'm an idiot that doesn't know how to use the McDonald's app.
  • LL
    Larissa
    Dec 30, 2025
    2.0
    This location is substantially more expensive than the Redmond location. The exact same breakfast I get everyday is $4 more here! The food was cold, they lost my breakfast order after watching me wait for 15 min..then found it sitting on the counter and didn’t offer to remake it. When I asked the guy was rude and said “We can’t I have a line”. Drive the extra 3 min to any Redmond location.
  • GM
    Gus Mosman
    Dec 27, 2025
    2.0
    Don't expect anything resolved in store here. If the app glitches and takes your points but doesn't send an order through, they will tell you to get lost at the counter. The call center is your best friend when dealing with this location. The help desk was fantastic.
  • MM
    Maksym Meteliuk
    Dec 12, 2025
    1.0
    Terrible service. Ordered 20 minutes ahead, arrived, checked in, and waited another 30 minutes. Even called to ask where my order was - still ignored. Finally got it after wasting my time. Staff clearly doesn't care about customers

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's in Kirkland, WA?

The McDonald's in Kirkland is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and has extended hours on Friday and Saturday.

Is McDonald's Kirkland location open for delivery and what are the delivery hours?

Yes, delivery is available. Delivery hours are 6:00 AM to midnight on Monday, 5:00 AM to 1:30 AM Tuesday to Thursday and Sunday, 5:00 AM to 3:59 AM on Friday, and 4:00 AM to 3:59 AM on Saturday.