Chipotle Mexican Grill

Reviews

• AA

  Ariel Atwood

  3 days ago
  2.0
  Good food, horrible service from the woman stationed at the register on 11/21 at 2:25pm. Her friend was standing by in a blue hoodie, both of them talking to each other in Spanish while several customers needed to be helped. I patiently waited for her to begin doing her job and check out my order, she didn't listen to me at all as I requested the lids for the food and a drink. As soon as I tapped my card she went back to talking to her friend, while I have my baby in one arm and I'm struggling to gather the items that I have paid for. She was aware that the sides of guacamole and sour cream were for me as she successfully charged me for them, but she failed to hand them to me before she turned back to her conversation with the girl in the blue hoodie. I struggled to gather everything, reaching over the counter to get what I needed. She didn't charge me for a drink, so I had to go back and deal with her again, and then I made a comment that several customers need to be served before talking to your friend in the blue hoodie, who then found the audacity to give me an eye roll. I can see why this Chipotle has 2.7 stars. Management hires employees who negatively affect customer experience. Only giving it 2 stars because the man who actually served my food was very kind, patient, and friendly.
• JR

  Joel Reisteter

  Nov 15, 2025
  1.0
  Burrito bowls did not include what was ordered, including guacamole (that was paid for); portions are small.
• NV

  Navyata Varre

  Nov 6, 2025
  5.0
  Normally this location is known for being really slow and I haven’t had the best experiences, but Naya (not sure of spelling) was the fastest worker I’ve ever seen. She was efficient, kind, and professional. I’m happy they have her there.
• RH

  Ryan Hoog

  Nov 5, 2025
  1.0
  I ordered a burrito bowl online for pickup, and when I got there, I asked for a vinaigrette. The staff and the manager gave me a surprisingly hard time about it. I even offered to pay, but they said it’s free—so what’s the issue? Apparently, you’re not allowed to get a vinaigrette with a bowl because it’s “for salads,” even though it’s a free item. Honestly, that’s such a dumb policy, and they were unnecessarily rude about it. It’s not like I was asking for extra steak—just a free cup of dressing.
• PL

  Philippe Lepatin

  Nov 1, 2025
  1.0
  On Halloween, a caucasian lady who claims to be the manager of this place was extremely rude and disrespectful to customers. My advice to senior management: be careful who you hire. No matter what promotions you run, your staff can turn off customers leading to lost sales.

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