Chipotle Mexican Grill

Reviews

• HM

  Helena Menache

  2 days ago
  1.0
  Last Sunday my daughter had dinner at Totem Lake brunch with her friends. Unfortunately, she got very sick afterward and was diagnosed with salmonella poisoning. She was vomiting all night and had a very high fever, which continued into the next day, and dehydrated She was not the only one - two friends who ate with her, also became sick with symptoms of food poisoning This was a very upsetting and frightening experience for us as parents. I strongly encourage the restaurant to review its food safety standards. Please be cautious when eating here.
• RA

  Riya Agarwal

  Feb 23, 2026
  1.0
  I would give 0 star’s if it was possible completely unprofessional. The manager doesn’t care about anyone else’s time, but only for herself. kept me waiting for 20 minutes and when i asked again she blamed it on me insisting i was late when i arrived 3-4 minutes prior the scheduled time. i understand people can be busy but should have taken accountability and if not much apologized and rescheduled
• GD

  Geoff and Patty Dean

  Feb 8, 2026
  1.0
  Their Diet Coke was out and didn’t tell us ahead of time. They had no folks, and I mean no folks on the premises. They didn’t tell us that either. I bought a salad. Try eating that with a spoon. Every table was disgusting and we had to clean our own. Yes, they refunded my salad and apologized. The staff was kind. But the GM needs to learn how to order enough supplies and set the proper expectations for its staff.
• LB

  Landon Boser

  Feb 3, 2026
  1.0
  Genuinely gave some portion sizes for a toddler I finished my burrito in 8 bites absolutely pathetic but not as pathetic as my friends bowl skimming out on fajitas like it comes out of their paycheck. My sour cream was half mixed with corn cause who knows the workers here just slack off and give you mean looks when you ask for more and half the food looks like it’s been sitting here all day, the bathroom is completely out of everything( paper towels, soap and hand sanitizer) and it smells like who knows what in this damn restaurant. Like how am I supposed to throw away my trash when the workers flip the trash upside down, compared to my glorious woodnville location this place is pathetic
• AA

  amball51

  Jan 31, 2026
  1.0
  Went in around 6:30 pm on a Saturday after the gym. I wanted a bowl with double chicken and guacamole, but when I told the server I wanted chicken, I was told they were out. I asked how long it would be, and they said there was no chicken on the grill and it would take about 20 minutes. I then asked if I could substitute steak at the chicken price, and they said no. Since I didn’t want to pay extra for a protein I didn’t prefer, my girlfriend and I ended up leaving without ordering anything. Running out of chicken with none cooking during peak dinner hours is surprising, and the lack of flexibility made the experience worse. Operations and customer service could definitely use improvement.

Frequently Asked Questions About Chipotle Mexican Grill