McDonald's

3.7
886 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10977 NE State Hwy 104, Kingston, WA
98346, United States

Hours

Reviews

3.7
886 reviews
5 stars
338
4 stars
198
3 stars
176
2 stars
69
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff are praised for friendliness and efficiency, others report slow service and rude interactions.

Food Quality

Food is often reported as hot and fresh, but there are complaints about incorrect orders and undercooked items.

Management Issues

Several reviews highlight poor management practices, including dismissive behavior from managers and lack of accountability for mistakes.

Wait Times

Customers frequently mention long wait times, especially during busy periods, leading to frustration.

Atmosphere

The location is generally described as clean and pleasant, with some customers appreciating the friendly atmosphere.
  • CC
    Chris Collier
    Sep 25, 2025
    5.0
    By far the nicest crew I've experienced at any McDs. Stopped in to get something quick before I got on the ferry, and was met with friendly staff, quick food, and the quality I was expecting.
  • DS
    Dave Scobie
    Sep 17, 2025
    3.0
    Taste like McDonald's but the service is exceedingly slow.
  • JW
    Jill Wagner
    Aug 21, 2025
    3.0
    Got sick after I ate, ordered food thru app no line still had to wait. Fries not hot.
  • VD
    Vickie Depudy
    Aug 10, 2025
    5.0
    drive thru; hot busy Sunday! The gentleman talking the order was lovely and upbeat! The cashier With pink hair was also wonderful!!
  • OS
    Olek S
    Jul 8, 2025
    5.0
    I had a great experience at this McDonald’s location on the morning of July 8, 2025, around 10:50 AM. Despite it being a busy time, the staff handled everything with speed, efficiency, and a smile. A big thank you to Manager Rex for the fantastic customer service! it’s clear that he leads by example. I also want to give a special shoutout to the drive-thru girl (I didn’t catch her name) for being so polite, quick, and professional. Her teamwork with the rest of the crew was impressive. Great job to the entire team for keeping things running smoothly and making my visit a pleasant one!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Kingston, WA?

McDonald's in Kingston, WA is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Kingston, WA?

Delivery is available daily from 6:00 AM to 11:30 PM.