Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, particularly in the drive-thru, with some experiences exceeding 30 minutes.
Staff Attitude
While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about rudeness and dismissive behavior from management.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong modifications.
Food Quality
The food was often described as hot and fresh, but there were complaints about undercooked items and overall quality not meeting expectations.
Management Issues
Several reviews highlighted problems with management, including poor customer service and lack of accountability for mistakes.
CS
Claudia Silva
Dec 10, 2025
1.0
Hice mi pedido en la pantalla y estuve esperando 16 minutos a que alguien me atendiera para pagar mi comida y empezaran a cocinarla . En 16 minutos nadie pudo arrimarse ? Obviamente yo podía hablarles pero es responsabilidad de ellos ir al frente para ver si algo se necesita , tuve que irme porque el ferry estaba apunto de despegar 😕
HH
hernandez
Dec 7, 2025
5.0
The staff here are amazing 🤩 thank you keep it up 👍🏽
MF
Megan Foley
Nov 30, 2025
2.0
This is probably one of the slowest drive-thrus I’ve EVER been to. My average time waiting is approximately 15-20 minutes, plus they only get the order correct about 1/2 of the time.
But the employees are friendly and seem to have good attitudes.
CC
Chris Collier
Sep 25, 2025
5.0
By far the nicest crew I've experienced at any McDs. Stopped in to get something quick before I got on the ferry, and was met with friendly staff, quick food, and the quality I was expecting.
DS
Dave Scobie
Sep 17, 2025
3.0
Taste like McDonald's but the service is exceedingly slow.