Wendy's

3.8
1290 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
505 E. Smith, Kent, WA
98030, United States

Hours

Reviews

3.8
1,290 reviews
5 stars
519
4 stars
323
3 stars
238
2 stars
75
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude or unhelpful service, with several instances of staff being dismissive or unresponsive.

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others complained about cold, stale, or poorly prepared items.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding extra charges for condiments and perceived increases in meal prices.

Cleanliness

The dining area received positive remarks for cleanliness, although some customers noted issues with the cleanliness of specific items like drink machines.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times, especially during busy periods.
  • MG
    Monica Griffin
    3 days ago
    1.0
    Nunca está abierto a la hora que indica el horario en la puerta. Dice que abren a las 9, y ellos abren siempre 1 hora más tarde o cuando quieren
  • JV
    Jesus vazquez
    Nov 9, 2025
    5.0
    The guy at the window named Daniel was super nice and helpful and went above and beyond should 100% given a raise.
  • SE
    Shelley Propernick-Real Estate
    Oct 28, 2025
    4.0
    Variety of choices to choose from. Food customer service.
  • DE
    Dan EM
    Oct 25, 2025
    2.0
    When you order ketchup or BBQ sauce, they charge you an extra $0.50 each for each packet of ketchup and BBQ sauce. They no longer include it in your order. Cuando pides ketchup o BBQ sauce te cobran extra $0.50 c. por cada sobre de ketchup y de BBQ sauce. Ya no lo incluyen en tu orden.
  • CD
    chelsa dagley
    Oct 18, 2025
    3.0
    I ordered a brownie frosty and a 5 dollar biggie bag. Turns out the 5 dollar biggie is now 6 dollars....? The cashier guy gave me attitude when I asked for extra brownie batter(that I paid for!) and then the ice cream tasted... Stale? I guess... Like it had been left out and then refrozen. Then the food was completely cold and with my tooth infection I can barely chew as it is so I didn't get to eat much of my cold plastic tasting burger, cold, dry nuggets, and hard cold tasteless fries. Overall it was a bad experience and I come here almost every other day.... Super ashamed of my local Wendy's.

Frequently Asked Questions About Wendy's

Is 505 E. Smith Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.