Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude or unhelpful service, with several instances of staff being dismissive or unresponsive.
Food Quality
Mixed reviews on food quality, with some customers praising freshness while others complained about cold, stale, or poorly prepared items.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, particularly regarding extra charges for condiments and perceived increases in meal prices.
Cleanliness
The dining area received positive remarks for cleanliness, although some customers noted issues with the cleanliness of specific items like drink machines.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially during busy periods.
MG
Monica Griffin
3 days ago
1.0
Nunca está abierto a la hora que indica el horario en la puerta. Dice que abren a las 9, y ellos abren siempre 1 hora más tarde o cuando quieren
JV
Jesus vazquez
Nov 9, 2025
5.0
The guy at the window named Daniel was super nice and helpful and went above and beyond should 100% given a raise.
SE
Shelley Propernick-Real Estate
Oct 28, 2025
4.0
Variety of choices to choose from. Food customer service.
DE
Dan EM
Oct 25, 2025
2.0
When you order ketchup or BBQ sauce, they charge you an extra $0.50 each for each packet of ketchup and BBQ sauce. They no longer include it in your order.
Cuando pides ketchup o BBQ sauce te cobran extra $0.50 c. por cada sobre de ketchup y de BBQ sauce. Ya no lo incluyen en tu orden.
CD
chelsa dagley
Oct 18, 2025
3.0
I ordered a brownie frosty and a 5 dollar biggie bag. Turns out the 5 dollar biggie is now 6 dollars....? The cashier guy gave me attitude when I asked for extra brownie batter(that I paid for!) and then the ice cream tasted... Stale? I guess... Like it had been left out and then refrozen. Then the food was completely cold and with my tooth infection I can barely chew as it is so I didn't get to eat much of my cold plastic tasting burger, cold, dry nuggets, and hard cold tasteless fries.
Overall it was a bad experience and I come here almost every other day.... Super ashamed of my local Wendy's.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kent, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kent, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (253) 852-3559.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 505 E. Smith Wendy’s serve breakfast?
Yes, this Wendy’s location in Kent, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 505 E. Smith in Kent, WA?
The drive-thru is open Monday to Thursday from 7:30 AM to 1:00 AM, Friday from 7:30 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's location serves breakfast, lunch, and dinner. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is dine-in available at this Wendy's location?
Yes, Wendy's at 505 E. Smith offers dine-in service along with drive-thru, takeout, and delivery where available.
What payment methods are accepted at Wendy's in Kent, WA?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I place an online order for pickup or delivery at Wendy's?
You can order online for pickup or delivery through the Wendy's app or at https://order.wendys.com by selecting this location.
What is the contact number for Wendy's at 505 E. Smith?
You can contact this Wendy's location directly at (253) 852-3559.
Is Wendy's currently hiring in Kent, WA?
To check for current job openings at this Wendy's or nearby locations in Kent, WA, please visit the Careers page at https://wendys-careers.com/job-search and enter your location.
What nearby places can I visit around Wendy's at 505 E. Smith?
Nearby you can find beauty salons like Gerardo's Hair Design and Monarchy Nail Spa, preschool Pioneers Academy LLC, and financial services such as CoinFlip Bitcoin ATMs and DolEx Dollar Express, Inc. This makes it convenient for you to run errands or relax with a beauty treatment before or after your meal at Wendy's.
Are there any nearby dining options if I want to try something different from Wendy's?
Yes, close to Wendy's you can find Grandma Thai Cuisine offering Thai and Pan Asian dishes, Lucky House serving Chinese food, and La Huerta Mexican & Latin Market for Mexican cuisine. They provide great alternatives if you're looking to explore local flavors.
How can I find Wendy's if I'm using nearby landmarks or locations?
Wendy's is located near community centers like Kent Senior Activity Center and health services such as Meridian Dental Clinic and MultiCare Kent Urgent Care, making it easy to find while visiting these places. Use these landmarks to help guide you to 505 E. Smith, Kent, WA.