Wendy's

3.8
1167 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
25350 Pacific Hwy S, Kent, WA
98032, United States

Hours

Reviews

3.8
1,167 reviews
5 stars
475
4 stars
304
3 stars
176
2 stars
76
1 star
136

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and delicious, though some experienced issues with cold or incorrect orders.

Service Experience

Service was often described as friendly and fast, but there were complaints about language barriers and inconsistent staff attitudes.

Cleanliness

The restaurant was frequently praised for its cleanliness, including well-maintained restrooms.

Order Accuracy

Several customers reported issues with incorrect orders and misunderstandings during the ordering process.
  • JF
    Jeremy Finlinson
    3 days ago
    5.0
    The food was good didn't have to wait to long
  • RH
    Rashaud Horsley
    4 days ago
    3.0
    Didn't get my utensils for my salads.
  • JS
    James Park (Jet sound)
    6 days ago
    5.0
    Bringing fast food back to its roots. Fast and delicious. Thanks Wendy's!!!
  • TT
    Tai T
    Jan 5, 2026
    1.0
    I’m writing to express my disappointment with my experience at your location last night around 12:00 AM. While I do order from this location often, I usually experience issues with food quality — just not to this extent. Last night was significantly worse than usual. I came through the drive-thru and ordered two meals. One meal was requested **plain** and had a label indicating that request, yet it was still made incorrectly with cheese on it. The second burger appeared to have been sitting for quite some time; the cheese was burnt, and the bun was extremely oily and soggy. Neither item seemed fresh. Additionally, both meals were thrown together in the same bag, which made the presentation and overall experience even worse. When I tried to call the store to address the issue, the manager hung up on me, which was extremely unprofessional and frustrating. Overall, this was a complete waste of money on food that was not made correctly, not fresh, and did not meet basic quality standards. Given that this is not the first time I’ve experienced quality issues here, I felt it was important to bring this to your attention. I hope this feedback is taken seriously and that improvements are made.
  • NH
    Neal Hill
    Nov 24, 2025
    5.0
    Food was very good

Frequently Asked Questions About Wendy's

Is 252nd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Kent, WA?

The drive-through at Wendy's in Kent, WA is open daily from 7:00 AM to 1:00 AM.