At Papa Johns Pizza in Kent, WA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Kent pizza for any occasion. Call us for pizza delivery in Kent or stop by 13308 SE 240TH ST for carryout to order the best pizza in Kent, along with breadsticks, wings, and more!
Many customers reported problems with delivery, including cold food, late arrivals, and lack of communication from delivery drivers.
Food Quality
There are mixed reviews on food quality, with some praising the taste while others complained about insufficient toppings and poorly prepared pizzas.
Customer Service
Customer service experiences vary widely, with some praising friendly staff and others reporting rude or unhelpful interactions.
Management
Feedback on management is inconsistent; some customers noted positive changes under new management, while others experienced unprofessional behavior.
Online Ordering
Customers expressed frustration with the online ordering system, particularly regarding delivery through DoorDash and issues with order accuracy.
TK
Tirth Khaira
3 days ago
1.0
“Extremely unprofessional service. I had to wait 40 minutes just to pick up a simple pizza. As a delivery driver, time is money, but clearly this Papa John’s doesn’t care about customers’ time or respect. Staff was slow, careless, and showed zero urgency. If you can’t handle basic operations, then at least stop wasting people’s time. Worst experience — completely unacceptable.”
AW
Alex Woslum
Oct 27, 2025
1.0
Didn’t follow simple delivery instructions to knock on door. No notification of delivery and food was cold. Terrible service
JK
J Kraus
Sep 28, 2025
2.0
Papa John's used to be really good. But the quality has really gone downhill. They are seriously skimping on the ingredients. The sauce is the absolute minimum amount that will cover the crust. Likewise with the cheese, except there were spots without any cheese at all and the toppings are so minimal that you can hardly taste them. This is the third visit in a row that this has happened. Papa John's, if you need to raise your prices but stop selling your poverty pizza.
SV
Stephanie VC
Sep 27, 2025
1.0
Joshua was very confusing when accepting phone calls. Too be honest I kind of feel bad for him because he seemed quite overwhelmed. Hard to understand and maybe a little confused on the tasks. Asked for a manager and got told he is too busy at the moment. Definitely won’t be ordering from this location if any ever again.
CR
Corey Reynolds
Sep 9, 2025
1.0
So we gave papa johns another chance after not going here after quality we went way down. For several orders the pizza was great, well made, hot, etc.
But then recently, the last several times we've come here, the quality again has gone to the bottom. They simply just don't put enough cheese on the pizzas or "cheese" sticks.
The last two times, we've had pizzas with so little cheese, it was just baked bread. Absolutely horrible and inedible.
Went there two days ago for Another go, ordered the "EPIC" stuffed crust, with half pepperoni and half cheese. So what do they do? Skimp on the cheese. Rediculous.
2 pieces on the half that was just cheese were literally just bread. I opened them when I picked up and looked at it, asked the girl of shed eat that, and she just shrugged and walked off.
Never again. Cheese is the main ingredient on pizza. And they're skimping when their pizzas are much more than the competitors.
It doesn't matter if you have "Better ingredients, Better Pizza" if you can't make the product right.
What are the delivery hours for Papa Johns Pizza in Kent, WA?
Papa Johns Pizza in Kent delivers daily from 10:00 AM to 2:00 AM.
Can I place an order for carryout at Papa Johns Pizza?
Yes, carryout orders are available daily from 10:00 AM to 11:00 PM, with a slightly earlier closing time of 9:40 PM on Wednesdays.
Does Papa Johns Pizza offer no-contact delivery?
Yes, Papa Johns provides no-contact delivery to ensure safety and convenience.
Where is Papa Johns Pizza located in Kent?
It is located at 13308 SE 240th St, Kent, WA 98042, USA.
What types of food products does Papa Johns Pizza in Kent offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I order Papa Johns Pizza online?
You can order online via their website at https://www.papajohns.com/order/ or use their mobile apps available on the Apple App Store and Google Play Store.
What other dining options are near Papa Johns Pizza in Kent?
Nearby options include TacosLand for tacos, Subway for sandwiches, and Starbucks for coffee and drinks.
Are there any places near Papa Johns Pizza where I can relax and get a spa treatment?
Yes, nearby you can visit HairMasters for hair and beauty services, and Gina’s Nail Spa for nail and beauty treatments.
If I am visiting Papa Johns Pizza, what convenient financial services are nearby?
You can find a BECU ATM and a Coinstar kiosk close to Papa Johns Pizza for your financial needs.
What are the main services offered by Papa Johns Pizza in Kent?
They offer delivery, takeout, order ahead, lunch, dinner, and dessert services.