Panera Bread

Reviews

• MZ

  Marta Zayets

  Feb 25, 2026
  1.0
  I’m a nurse, and I placed an online order ahead of time because I only have a 30-minute lunch break. The app said the order would be ready in 5–10 minutes, but when I arrived, I still had to wait another 40 minutes. I didn’t even have time to eat 😠
• JT

  Juby Thomas

  Jan 22, 2026
  1.0
  There's so much confusion and misleading pictures and descriptions on their menu. The cashiers don't know how to describe it and online info seems to suggest that they knowingly add layers of confusion to make customers pick a more expensive product. Why the pick 2? Why a side of bread...with bread? For some reason, I chose it thinking it would be a different type of bread and I was wrong. A place that is literally named after bread has fewer choices of bread than a few years ago. Why is it so hard to add "1/2 sandwich" and they're really all that big to cut in half anyway. Why would any restaurant want their customers thinking this way about them? Everyone just stands around staring up at the menu because it is so confusing to know how to select something. The employees are impatient and force you to rush and pick things you may not want...In the end it's unappealing because it is lackluster and not "hot" as in fresh made and seems reheated. It's terrible for the price and...anything ! Of course I'll get a response like "We appreciate the comment and apologize that we didn't meet your expectation. We will use this to train someone else who doesn't want to work here"...like who really cares. You have 2 years and more of comments. You should be like the world's best "souperia" and "breadopolis", but that hasn't happened...and I'm not really coming back to check.
• AG

  alma garcia

  Jan 18, 2026
  1.0
  I ordered a breakfast sandwich, it tasted like a 2day old bread, missing lettuce, overall tasted stale. Picture for comparison, false advertising!!!
• DF

  Digi Fre'nnson

  Jan 5, 2026
  4.0
  Finally decided to try it again after about 20 years. While service is great and restaurant is clean, the dojo's is pricey. I had thegrilled cheese (they didn't have an option with ham) and tomato soup. I only ordered 1/2 sandwich but received a full. Food is good if a little rich for my tastes. It came as 2 pages with 2 bags of chips ( only needed 1,) and was charged for 2 meals instead of a combo. $22.00.
• LN

  Liz Nguyen

  Dec 21, 2025
  5.0
  I bring my mom and son here once a week and it’s a wonderful place to enjoy a cup of soup and bread to dip at an affordable price. Our food wait is fast on most days. On busy days it’s a small wait but worth it. The atmosphere is relaxing and you don’t feel rushed at all. The staff is super nice! Always enjoy our little laughs. Thanks Panera! We’ll keep coming here!

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