McDonald's

3.5
2021 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1236 W Meeker, Kent, WA
98032, United States

Hours

Reviews

3.5
2,021 reviews
5 stars
716
4 stars
435
3 stars
377
2 stars
172
1 star
321

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific mentions of poor treatment from management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses to complaints.

Speed of Service

Several reviews noted long wait times for food, both in-store and drive-thru, with some customers expressing frustration over delays.

Food Quality

Feedback included complaints about food being served cold, incorrect, or of poor quality, such as raw patties and stale fries.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
  • BF
    Bryan Fick
    Jan 1, 2026
    1.0
    Cancelled my order twice because they were outside chatting.
  • ZZ
    zakiya
    Dec 15, 2025
    1.0
    Wish I could leave zero stars, VERY unprovoked RUDE EMPLOYEES.
  • LP
    Lu Pele
    Dec 3, 2025
    1.0
    I've had a bad experience with this location. I bought Quarter Pounders, and right when my son bit into his, the patty was raw. I know it's a busy place and time, but please, staff needs to serve us with care, not just wasting our money, especially considering our health. This is why most McDonald's have been shut down due to a lack of care, and salmonella is one of the main causes.
  • JJ
    J*** J***
    Dec 2, 2025
    4.0
    The McDonald's on Meeker St. in Kent was best described as "average". I've been there more than once around noon, & the parking lot appeared pretty clean & quiet. I know it gets very congested around 5-ish and is harder to find parking etc. I had trouble a couple times using the app as it wasn't allowing me to send my order 😕 via some issue they couldn't help me with there?? My boyfriend was able to use it and I have used it since, but ??? The wifi is not very powerful if you're trying to use their free wifi. Normally I seem to get pretty good WiFi 🤳service at some McDonald's-(i.e., it was working faster than my personal wifi at some locations), but slow or spotty at others? They got our order correct 2 out of 3 times using the drive thru, but forgot napkins &/or sauces another time? Hopefully this helps answer questions if anyone has any about this McDonald's🙂🙃
  • LG
    Lacey Gladden
    Nov 15, 2025
    1.0
    Don’t go to this location, they treat paying customers like trash. Irene the night manager that I unfortunately met was so rude to me and did not treat me fairly as a paying customer. I USUALLY swear by this location because they always have hot fries… and it’s closest to my house. BUT last Thursday November 13th 2025 at 5pm I went through the drive through for my daughter, in between her practices, spent 10$ on food and asked for sauce…. They said that I’d have to pay, so I asked for the manager to confirm I had to pay for the one sauce packet that I was asking for. Manager came to window and said you have to pay for a sauce…….. I didn’t have any change on me and proceeded to pay with my phone and she informed me that they could not touch my phone, which they have at this location at the pick up window before, even though they can’t touch my phone.. at that point I was willing to pay and they were unable to provide me with 1 sauce for my young daughter. Not only did the manager not seem to want to help me but was completely rude to me even when I was willing to pay for 1 sauce she went on about how she couldn’t help me anymore and I needed to move my car and that it wasn’t her problem that I didn’t have any change and had to pay with my phone…… I work in customer care and never had to treat anyone they way she treated me in front of my young child. Before I could finish speaking to her she closed the window on my face and walked away. Never once did I raise my voice or be rude… I actually pled with her about the sauce because I was in a rush myself! A manager probably should never act/ be rude and unreasonable the way she was or close the window on a paying customer. The is the 2nd time I’ve had an issue with this location this month. It’s actually really inconvenient as I am a busy mother with kids that do a ton of sports so their eatting in the go. Save yourself the bad mood they put you in and the time it’ll take you to write a shitty review about your experience!

Frequently Asked Questions About McDonald's

What are the general operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 1:00 AM.

Can I use the drive-through service at this McDonald's and what are its hours?

Yes, the drive-through is available daily from 5:00 AM to 1:00 AM.