McDonald's

3.1
1571 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10715 SE 240th St, Kent, WA
98031, United States

Hours

Reviews

3.1
1,571 reviews
5 stars
436
4 stars
273
3 stars
277
2 stars
142
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including cold or undercooked items, missing components, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and unclean dining areas.

Management Issues

Feedback indicated a lack of effective management, with complaints about unprofessional behavior from staff and poor customer service.
  • II
    isi
    1 day ago
    1.0
    They said they’re serving shakes until 11pm. Get there at 10:30pm and they’re already closed the shake machine lol. McDonald’s used to be know as never running out of anything, now, they’re like a joke and close down certain things cause they don’t want to work harder.
  • BB
    bsamra1124
    Jan 4, 2026
    1.0
    I ordered a double fish filet meal and they gave me a single fish filet sandwich.
  • KS
    Kalayjah Stalling-fox
    Dec 30, 2025
    1.0
    The food was all gross and the drinks were straight carbonation no flavor and then i proceeded to ask for a refund or even remake the order just fresh and they kept saying no and hung up in my face I find this place disrespectful and they don’t care about how they make their customers food and they don’t care about the people who come there hoping for a good meal
  • KJ
    Kelli J.
    Dec 15, 2025
    1.0
    Came here at 8:00pm 12/15/25 the line is taking forever. They aren’t paying attention to customers. One girl standing at the register on her phone like it’s break time. When you work in a fast food place you have to be fast and customer service is key. Do better of quit your job
  • SL
    Shantica Lynn
    Dec 13, 2025
    1.0
    Very rude there nasty I watched the worker take trash out go make food bring it to an customer the floor was nasty with food dropped everywhere, they laugh in your face very unprofessional and disrespectful never go here i just came to allow the kids to play and they are very rude to kids and didnt want to sell me anything as if I'm a criminal my daughter asked for sweet sour they told her they dont have none but then turn around and give another customer the sauce seems like they was racist

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.