Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold or undercooked items, missing components, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and unclean dining areas.
Management Issues
Feedback indicated a lack of effective management, with complaints about unprofessional behavior from staff and poor customer service.
II
isi
1 day ago
1.0
They said they’re serving shakes until 11pm. Get there at 10:30pm and they’re already closed the shake machine lol. McDonald’s used to be know as never running out of anything, now, they’re like a joke and close down certain things cause they don’t want to work harder.
BB
bsamra1124
Jan 4, 2026
1.0
I ordered a double fish filet meal and they gave me a single fish filet sandwich.
KS
Kalayjah Stalling-fox
Dec 30, 2025
1.0
The food was all gross and the drinks were straight carbonation no flavor and then i proceeded to ask for a refund or even remake the order just fresh and they kept saying no and hung up in my face I find this place disrespectful and they don’t care about how they make their customers food and they don’t care about the people who come there hoping for a good meal
KJ
Kelli J.
Dec 15, 2025
1.0
Came here at 8:00pm 12/15/25 the line is taking forever. They aren’t paying attention to customers. One girl standing at the register on her phone like it’s break time. When you work in a fast food place you have to be fast and customer service is key. Do better of quit your job
SL
Shantica Lynn
Dec 13, 2025
1.0
Very rude there nasty I watched the worker take trash out go make food bring it to an customer the floor was nasty with food dropped everywhere, they laugh in your face very unprofessional and disrespectful never go here i just came to allow the kids to play and they are very rude to kids and didnt want to sell me anything as if I'm a criminal my daughter asked for sweet sour they told her they dont have none but then turn around and give another customer the sauce seems like they was racist
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open 24/7 at this location.
Can I get delivery from this McDonald's?
Yes, delivery is available 24/7 including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer on-site?
Services available include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 10715 SE 240th St, Kent, WA 98031, USA.
Is there a convenient gas station near this McDonald's?
Yes, there is a Chevron gas station nearby, making it easy to refuel either before or after your meal.
Are there other food options near this McDonald's?
Yes, nearby restaurants include Subway, Jerry's Jeepney, Fil Cuisine, Taqueria El Parian, and Little Caesars Pizza for a variety of dining choices.
Can I find shopping and accommodation near this McDonald's?
Yes, Bower Village nearby offers accommodation and a shopping center where you can enjoy additional amenities.
How can nearby transit or services help customers visiting this McDonald's?
Nearby U.S. Bank ATM and USPS post office make errands convenient alongside your visit. Also, Kent Easthill Self Storage and Best Laundromat provide helpful services in the area.