McDonald's

3.3
1371 reviews
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Business Details

10125 SE 256th St, Kent, WA
98030, United States
(253) 852-5810
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10125 SE 256th St, Kent, WA
98030, United States

Hours

Reviews

3.3
1,371 reviews
5 stars
460
4 stars
268
3 stars
224
2 stars
125
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to special requests.

Cleanliness

Several reviews mentioned unsanitary conditions, including reports of bugs and dirty floors.

Drive-Thru Experience

The drive-thru was frequently noted as slow, with long wait times and confusion during order processing.

Food Quality

While some customers praised the food quality, others reported receiving stale or improperly prepared items.
  • MM
    Mariam Mohamed
    Nov 7, 2025
    1.0
    I saw one of the worker giving my order to a random person outside while I was waiting ???? Fire that man
  • DC
    Denny Christensen
    Nov 3, 2025
    1.0
    Please do not eat here. Twice now I ordered a big Mac and they didn't cook the meat at all. It was like cold gum in my mouth and made me throw up. Now I don't trust anyone with my food rather eat from home.
  • CP
    Cheyenne Pacheco
    Nov 1, 2025
    5.0
    I initially had a frustrating experience on a day there was a power outage everywhere else - I understood that it got busy, and the workers did their best with all the customers, even the very rude ones. The general manager Tami reached out to me and apologized, and did everything she could to make it right. Thank you Tami! My family and I appreciated it.
  • KM
    Karaoke Mex
    Oct 26, 2025
    1.0
    I pick up food for Uber and when I asked the manager how long it would take, he replied, "Can't you see that I'm busy and can't read?" He told me to cancel the order. I said, "Do you want me to cancel it?" I'll cancel the order. Don't come to this restaurant. The managers are very rude to us workers who work picking up food for Uber. .Yo recojo comida para door uber y aquí cuando le pregunté la manayer el que cuánto se iba a tardar me contestó, qué no estás viendo que estoy ocupada que no puedes leer y me dijo que cancelara, la orden y le dije Quieres que la cancele sí, cancelo la orden y no vengan aquí a este restaurante son muy groseros los encargados para nosotros los trabajadores que trabajamos recogiendo comida para Uber
  • DD
    drake
    Oct 8, 2025
    1.0
    They got our order completely wrong and got up charge more than usual and to make it worse we got skipped 4 cars. Don’t come here, waste of time. Look at the other reviews.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Kent, WA?

McDonald's in Kent, WA is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 11:00 PM on Sundays.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery with hours from 6:15 AM to 10:30 PM on weekdays, and from 7:15 AM to 10:30 PM on weekends.